cleaning of room and Service of room

Room service

Better

I booked a room in this hotel due to some reasons at checked in at 10.30 pm , they refused me check in , they said that they are already full , I told them I have a reservation and could they sold my booked room without informing me , staff told me they tried to call me but the did not , even the staff was not accepting their mistak it was 11.30 in night and I have to leave the hotel but in the end one of staff member booked another hotel room .. in the end I just want to say if you (hotel ) want to give room to someone else atleast inform the person who has booked your hotel It's was not a pleasant experience

I had a wonderful experience at the Hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

Took advantage of the downtown location to walk to dinner, check out a couple galleries, and have drinks. It was great. Service top notch as always. Bed comfort can not be beat.

No breakfast available

Customer service

Nothing

My refund is still not processed. Horrible experience. Pathetic Customer service