Bartender was not good

The way the bartender serve me

Ibis Quito is well located. It has a restaurant that works 24 hours; it all has room service. The gym is a bit small but good. It has towels and water. Breakfast is good and has some healthy options including almond milk, green juices, etc.

The restaurant takes a long time to process your orders. If you want to eat at the restaurant be prepared to wait for 45 minutes on average. The menu does not offer healthy options!!! If you book a room with a sofa bed please be aware that you will NOT get a desk and also you will NOT get a place to put on your suitcase. There is no way to have both. Either you have a desk or a sofa bed.

Great Location. Comfortable bed. Amazing breakfast. Great value for your buck.

The service is perfect. More than 100%

The twim room was too small . We had to move the bed so we could move in the room and by that blocked the table and the shelves. Very small for two beds

comfortable bed, good location

water was not hot, only lukewarm, netflix did not work

location , friendly staff

clean and comfy bed

crowded restaurant area

The rooms and common areas were very nice but the staff made for an exceptional stay. I was initially staying for only 2 nights but ended up staying for 5, coming back after my Galapagos trip. Upon leaving the first time, I realized I left some stuff in the safe. The general manager let me know he had it and confirmed with other staff as witnesses what was removed from the safe and even made copies of the large bills to match serial numbers in order to prove the money returned was the same as what I left behind. They returned everything to me when I arrived to check in next stay. The service and care they took before even knowing I was returning was more than I could ask or hope for. I will be sure to stay here if I return to Quito and will definitely recommend ibis to anyone looking for a comfortable, welcoming hotel for their trip.

Nothing comes to mind

The Breakfast, the bed was comfy and the location it’s very convenient

when we arrived no one help us with the luggage, and the room was very very small!!

Good location, very comfortable bed, very good curtains. Breakfast buffet was very nice. We arrived earlier and they did there best to give us a little earlier check in which we really appreciated. Very good value for money!

Nothing we did not like.

friendly staff and comfortable rooms

No frills, decent hotel, has all the core facilities you need.

Sometimes can be loud with other guests talking in corridor or entering their rooms.