The house was great, just not clean. Fresh sheets yes, but toilet, kitchen and floors were very dirty. For the $258 cleaning fee, I expected much better! Watch out, they will get you the the cleaning fee!!

What a charming house. Our family had a fabulous little vacation. The house is comfortable and pretty. We made a fire & loved seeing the falling snow through the windows . A cozy retreat .

We had a nice time at the cabin. The couches were pretty worn and had crumbs under cushions nut otherwise the cabin looked and smelled clean. The recreation room was detached and very cold with no heat so we didn't spend much time in there. Overall it was nice and we enjoyed our stay.

Very clean comfortable home. Quiet and relaxing friendly neighborhood. Just short walk to lake with small beach area. Had some issues with check in, we were given the wrong code to open lock box but the property manager was near by and came and let us in. No issues with checking in at gate like some reviews I read. We never waited long to get through gate once we did the initial check in. Only down side is house is dated so no modern conveniences, and kitchen has all the basics but tools are not all the great so a cook like myself it was disappointing but nevertheless I was able to make few really good meals for my family. For the price it was a good value.

The property location is great not far from a beachy cove with an option to take the taxi from there to the Marina. The rooms were enough for our group of 3 ladies and 3 teenagers bunk beds are a plus. The deck was enjoyable we got to eat breakfast and had our coffee in the morning and enjoyed grilling dinner at night when it cooled off. Quiet neighbor. The house is a little dated it needs a little TLC and much more attention is need in the kitchen. More appliances and more pots and pans for cooking and baking are needed. New knives and utensils are badly needed to be able to cook meals properly. We brought our own paper plates and napkins and forks to avoid doing dishes. Also it would of been great to have extra garbage bags, luckily I did pack some just in case. Upgrades are definitely needed but the house served our needs for a short weekend getaway.

Easy to find and get to. Near a beach. Great for two couples.

The house had great space for everyone, it was very clean and well kept. I appreciated the sheets and towels being kept and prepped. The community was quiet and peaceful. Only thing keeping it from being a 5 was that I would love to see some better options in the kitchen to make cooking a little easier, we like to eat at home. Would also be nice to be able to control the AC, it got hot during the night and we coulnd't turn it down. And there was a small ant problem coming from the window in the hall bathroom.

Great location, walking distance to the lake, clean and spacious. Had a entertainment baseman with basketball hoops, air hockey and ping pong tables. Nice deck wrap around to enjoy your morning coffee and enjoy nature. A very safe community with gated guard staff.

Affordable, needs maintenance

Lovely quiet, peaceful cabin!

The one star this listing gets from me is that I enjoyed the trail outside the home. That's it. The house is extremely dirty and there's no clear sign of pride in ownership from the management company. When we arrived, the floors were disgusting; old splattered food throughout the house and the walls had multiple stains. I was able to wipe some stains off the walls with just warm water and napkins, but there was no way I could tackle the floors. There were potato chips under every bed, makeup on the towels and sheets. I put everything to wash again. I called and they put me in touch with the cleaning crew. Rhonda was whom I spoke with and she stated "Well, that house is very outdated" as if it was an allowable excuse for it being dirty. Nonetheless, she sent over someone to do the floors. When we came back the hardwood floors and tile were good, but they missed the food under the bed. I decided to leave it, there was no way I could get the vacuum in the hallway to work either. I was then left a very rude voice message about "what my thinking was" behind rewashing everything and to "call back and explain". This was very concerning because I had stated in my rental comments that my family and I have allergies; I didn't know I had to explain my medical history about our dermatologist moving us to FREE & CLEAR detergent and softener sheets, besides the fact that they weren't at the level of clean I was comfortable with. There are so many reviews where they promised to fix old issues, but they weren't the master walk-in shower still has a broken handle, meaning it's missing and someone has to close the door for you from the outside. The master sink hot water handle is still loose and doesn't work properly. The rugs and sofa are in DESPERATE need of shampooing. The grill was so dirty we couldn't use it with the level of grime built up. The play room was a disaster with things thrown about the place. We never had directions for the garage so we parked just out front the door on the driveway. The majority of the pillows are stained and should be replaced; most of them didn't even have proper covers (just cases). It is just a shame this place is mismanaged as it has really good bones and could truly be stellar.

Dusty. Cobwebs. Dirty dishes. Debris in the bed sheets. House reeks of cigarette smoke. Shower does not drain and some broken fixtures. The power went out which is not the property owners fault but we had to go out and collect our own firewood in the dark. This property seems neglected. Don’t stay here! It needs a good deep clean to make it ready for guests. I’d give it a zero star if I could.

Dusty. Cobwebs. Dirty dishes. Debris in the bed sheets. House reeks of cigarette smoke. Shower does not drain and some broken fixtures. The power went out which is not the property owners fault but we had to go out and collect our own firewood in the dark.
This property seems neglected.
Don’t stay here! It needs a good deep clean to make it ready for guests. I’d give it a zero star if I could.

It is a beautiful place to live with family and friends and to have a moment of peace and serenity, it is a beautiful place and I recommend it 100% .

The house was great. Wonderful layout and game room was a plus. Our visit was in the winter. It would be even better in the summer with the lake a few blocks away if the Home owners would allow use of it after Corona Virus.

Home is extremely dirty Do not rent tell the owner cleans the house and updates plumbing. Horrible experience

Over all the house is very nice and has a good location, walking distance to the beach. The house has nice speciose rooms and great bedding and offers abundance of towels and toiletries. The deck is very speciose and well equipped to spend time and BBQ. The negative aspects of the house was that we were given an incorrect lock box combination and were stranded outside but the customer support was very helpful in assisting and providing us with the correct code. The downfall of this property is that upper surfaces closer to the sealing of the house were covered in dust and spider web and the carpets were dirty. The tea pot was rusted inside and the master bathroom the faucet leaks and the shower door is missing a handle and the shower head is loose. This property has a lot of potential but requires deep cleaning and minor renovations.

For 5 days of stay they left 2pods for washer and dryer and there were spider webs all over the house - Why charge cleaning fee that is so high and not clean the house

There was plenty of room for our family of 5. The deck was great, nice propane grill, out of sight of neighbors. Deer all over the place. The rec room was great for our teens but they had to go down a staircase and deck full of spiderwebs. Sheets and towels may or may have not been clean. We found a lot of blonde hair...none of us are blonde. Great place as long as you're not a neat freak. Also could not use lake and pool because of HOA and covid :(

This is our third time staying at this cabin and we love It. It has everything we need: internet, AC, close to the lake, bbq, patio.
We had a bit of trouble getting through the gate, because the check-in instructions did not include the gate pin, but after calling Vacasa we were able to sort it out. :)
The only thing, the garbage bags Outside were Left full from previous guests and we could tell that animals were rummaging through them.
We would love to stay there again though :)
Thank you!

The location was beautiful and the house pretty clean, besides cobwebs in the windows but I suppose that’s to be expected in the mountains. My main complaint is the poor stocking of the kitchen. The listing is for eight people, but the pots and pans are not appropriate to cook for a group of eight. The kitchen is missing a lot of staple items, such as dish towels dish rags and basic spices which is usually what I find when renting from Home Away. There was no welcome packet or check out instructions. Upon arrival the lockbox code that was sent to me did not work. Every time We’ve stayed in the mountains a complementary pack of wood was sitting next to the fireplace so we can enjoy a nice fire, This was not provided. The outdoor patio showed chairs in the listing pictures which we were looking forward to using, unfortunately there we no sitting chairs when we arrived, only lounge chairs. We also couldn’t find a mop or dust pan So we were not able to keep the kitchen floors clean during our stay or clean up upon checkout. Overall the house had more of a hotel feel vs. the homey feel we are used to. I hope this is just a one time incident and not indicative of what to expect from Home Away for future stays.

House was great!!! Would come again !

We had a nice lodge for rent, with spacious rooms and kitchen. However, wrt cleanliness there was much left to be desired.

We checked in Christmas Day. Turns out That the house was not used nor cleaned for more than a month (11/23 according to the cleaning log kept under the kitchen sink). The beds we done ok, but there was dust/dirt all over. Sheets were sub-par and looking gross. There was dust on the floors, cob-webs and many spiders all around the house.

We called for the services immediately. They said someone will be dispatched within an hour. However, no one showed up to clean that day or the next or even on the third day when we checked out.

Garage door motor was broken and we had to manually open/close every time to use our cars. We informed the management and hopefully this should be fixed for the next guest.

Heater takes too long to come up to a desired temperature. Highly advised to check-in early so you can set it during the day. They allow it in case nobody used the house the previous day and cleaning was done ahead of time.

House was pretty good for the holidays otherwise. Perhaps would recommend to avoid on Christmas Day or other holidays as the service may not be good due to limited personnel.

The place near the Lake. The deers. The house.

-The house is not clean! The front entrance was full of leaves, dirt, and spider webs and we had to clean it. The outside stairway to the game room was full of spider webs and had to be cleaned before we could go into the room. Area rugs and upholstery are stained and pretty disgusting There are spider webs in every room on the walls, ceiling, and especially the windows and screens. Kitchen cabinets inside are dirty and shelf liners need to be installed in all shelves, and installed correctly. The outsides of the cabinets were filthy until I asked that they be cleaned. Clean the kitchen! The cleaning crew should report to you about cleanliness of cupboards in and out. A renter should not have to ask for this to be done and should not be cleaning the house! -The kitchen is very under stocked for a rental. The following items are missing: Microwavable containers for food – there was NO glass anything that could be used to heat up food 8 oz glasses - The only glasses were very large cracked plastic ones that barely fit in the dishwasher. Measuring cups and spoons, tongs, cookie sheet Potholders – need at least 4… there was ONE and it was black with burn marks and filthy, stuffed in an unlined, dirty drawer. Cutting board – the ones there were there were plastic ones that needed to be thrown in the trash There was one very tiny dish soap bottle and only 2 dishwasher capsules, and you asked that we wash the dishes before we leave. Supplying more soap is a small amenity that goes a long way. - The pink queen bedroom closet did not have a bar to hang clothes. - There were 4 hangers in the house when we arrived. We had to ask for more. - All vertical blinds need to be operational. If not, fix them! - Bunk bed room has a drawer in the dresser with NO bottom… it’s in the closet leaning against the wall.. The extra pillows are just gross! One has bloodstains on it and another has burn holes. -Garage door motor is not operational. Garage looks like it hasn’t been cleaned in years. -Vacuum cleaner motor doesn’t work and the central vacuum barely works -Master bath toilet had to be repaired because it didn’t fill properly. That’s something the management company should have checked before we rented! -Outside patio had ashes from the BBQ on the deck that we had to clean up. There was no charcoal brickets or lighter fluid. It's a small amenity to provide a little for renters. We paid a cleaning fee and it was not clean!

Was great. Excellent location. Right near the lake and tennis courts. Very cozy and comfortable house.

We enjoyed Pine Mountain Lake, we thought it was a fun community. The water taxi was a plus, since visitors aren't allowed to park at the marina. Lake Lodge Beach and Fisherman's Cove are within walking distance, and a free boat ride to the marina was great.

We rented a pedal boat and a kayak for a good time on the water. The process was easy and we had a great time. Lunch at the marina cafe was very tasty, although does take time for orders to be filled. They told us when we ordered the wait would be about 20 minutes and that was accurate. (This was at a time they really weren't busy.)

We also spent a couple hours at the community pool and enjoyed that as well.

The house was nice. The double bunk bed room was great for our 3 teens... no one had to share a bed. Our daughter enjoyed her own room. That all worked out well.

I am not sure we would prepare a full meal in the kitchen. We didn't feel great about the pots/pans & other supplies we found there, but others may feel differently.

I remember not being able to find information about the grill... it is charcoal, not gas. There was also an arcade type basketball shooting game in the game room.

The address is on Cresthaven... that's were the driveway is. Somehow something I printed from the reservation stuff said to go to Rock Canyon.

Had to deal with ants in bathroom, faulty water valve on MBR toilet & inadequate storage for trash. Had to put previous renters excess garbage in garage to stop animal scavenging.

The house is conveniently located by the lake. All the amenities were as advertised though we didn't realize how to access the game room for ping pong, table hockey and basketball until our last day there. Be sure to walk outside the house to underneath the deck to find the game room.

Everything!!

Check in/out was easy. Loved this house! House surrounded by trees which allows for plenty of shade!Walking distance from home to the Lake Lodge beach.

Check in/out was easy. House was clean, in working order and large enough for the 6 of us. Sleeps up to 8 though. Walking distance to the Lake Lodge beach - which was great! Plenty of plates available. Overall, very good house, would stay again.