The back up from the Donnini Apartments staff when things went wrong was very good, they were extremely helpful. The flat itself is very nice, and was very comfortable.

There were a couple of faults on arrival which shouldn't be allowed to happen. One of the toilets and the tumbler dryer were not working. The office staff were unaware of this and leapt into action as best they could but the latter problem persisted throughout our stay.

Very spacious and comfortable apartment with ample parking, easy to find and close walking distance to the town centre and beach, there is a supermarket close by.

I think this apartment pretty much met my expectations a very slight observation is that the apartment was maybe due for a deep clean and the ceilings above the bath and shower were a bit discoloured, probably due to previous guests not switching on the extractor fans.

Lovely apartment, very clean and comfortable. Very spacious and great location.

No instructions for anything so left to try and figure out heating, hot water etc. With the result that the heating never went off and we had no hot water. Also no cleaning basics supplied like washing up liquid or even a cloth to wipe down surfaces.

Apartment was lovely and the bed was comfortable, an d only a 15 minute walk to the racecourse

Maybe leave some bleach or air freshener as there was a definite smell in the main bathroom

It had everything including a washer dryer and dishwasher

Location right next to a car mechanics very noisy the area let it down a little but the apartment building Was clean the apartment was secure just the door to the apartment block that was not secure

Spacious, clean, comfortable beds.

There is a very definite constant smell of drains in the main bathroom, no teabags or sweeteners had been left for us in the holder. Television was fairly small for size of lounge area. Shower cubicle in en-suite needs some attention. Outside door/buzzer entry not secure, just pull to open so needs fixed.

Ok

Incredibly comfortable beds, well proportioned, having an ensuite shower and a family bathroom were wonderful, clean.

From staying in other self catering places, I would suggest that having some information leaflets or a folder with helpful information about the area (what to visit, nearest shops) as well as pertinent instructions about the apartment (how to leave the flat ... bedding, towels, etc; how to work the dishwasher, where the tablets were, instructions for the washing machine). Also small things like salt or vegetable oil would have been a helpful thing to have in the cupboard.

Loved the size and layout, and how bright it was

Noisy neighbours above

Spacious, clean, good contact with owners.

Massive apartment, more than enough space. Very clean. Easy to check in with the lockbox.

Expected it to be overlooking the water, which it wasn't, but nevertheless the location is good and easy to get around Ayr and Ayrshire.

Very spacious

TV a bit small for the size of the living room area