The location. The parking .the shop.

Expensive restaurant, Very expensive shop.

Just so peaceful and with the farmhouse setting, it was idyllic. We have visited the food centre lots of times but never stayed. Would definitely return. Staff were so pleasant and nothing too much trouble.

Nothing to dislike

The location is lovely, really nice views.

We noticed there were hornets coming into our room, when we checked there was a hornets nest right outside of our window. Which meant we couldn't open the windows, this resulted in the room becoming very hot and uncomfortable and we had 2 sleepless nights. When leaving staff confirmed that they knew about the nest outside of our window, yet didn't tell us upon arrival. Which is safety concern. The room was unclean, a thick layer of dust on the TV, the coffee pot was dirty and had left over coffee grounds. Which is unacceptable for the price we paid. When we went to breakfast, the food was very much pre cooked and microwaved, we were served dirty glasses with lipstick marks on the glass. Due to this we didn't go back and decided to eat out. I emailed management without a response, which was expected. I would avoid this place. There's much nicer accommodation near by that's not overpriced. This really put a dampener on our break and we left feeling more tired and worn out than we arrived. We stayed 16th-18th Aug

The scenery was nice. The restaurant was good however we were not aware that it was available. we would have planned to he=ave dinner there if we had known.

check in was a little awkward. We had to check in at the shop which closed when we arrived. The facility is fine but we were not aware of the tricky check in process and that you do offer a full menu for dinner.

Location, property.

Wasn't told about a wedding that was booked, this meant the restaurant and bar was not available to us, we would have to take a taxi to a pub nearby.

The grounds that’s about it the staff was rude the room wasn’t clean they was urine in the toilet crisp packet in the bedside table and a dirty towel in the bathroom the shower wasn’t clean the room was red hot no chair in room to sit on we left at 11 after getting through to booking.com Definitely would not stay again

Beautiful Setting , very good Welsh Breakfast -very welcoming room with biscuits , fruit etc

The accommodation was excellent. The breakfast was really good. Most of the staff were very helpful, friendly and engaging.

Dinner in the restaurant. Specifically, the beef on the sunday roast was really tough. Inedible. Of more concern was the response from staff. No manager around. I was just given more of the same inedible stuff! Sent this back too. Was thereafter treated like a pariah, staff very cold and stand offish. Most unpleasant experience.

Excellent

Larger rooms

Beautiful location - not far from lots of places to visit. Extremely dog friendly - much appreciated. Breakfast was excellent. The food at the Hayloft [BBQ] was fabulous & really good value. Indoor bar area & outdoor area also lovely. The farm shop was brilliant - a 'foodies dream.' Staff were very welcoming & extremely helpful throughout our stay. The mini hamper was a welcome bonus.

Our room had a lovely view & was really clean BUT very small. Only in New York, have we stayed in a smaller hotel room. The room would benefit from the addition of a fan. The Hayloft was not open for the first 2 days of our stay.

Great location with good facilities on site for an evening meal and breakfast. Staff very helpful. Warm welcome. We had a lovely meal in the Hayloft restaurant.

The room was spacious

There was blood on the pillow sheets which we had to take off. Then when we did, the protective pillow cases was very dirty. There was a wedding on so had no use of the bar. Cardboard on the celling covering a old light

Beautiful accommodation.. a lovely little basket with coffee fruit crisps tea and Welsh cakes to enjoy was very much appreciated. Huge room for the 2 of us and the 5 yr old. Stunning property beautifully restored

Room was quite hot but also understandable as weather was very good

Wonderful location. Great breakfast.

Lovely room and location, breakfast was great

Beautiful setting with views over the Conwy estuary. Nice outside space and areas to relax/ walk around. Room and ensuite shower room lovely. Staff were helpful and friendly, especially the lady who served us breakfast.

We thought the £25 charge for bringing a dog for 1 night stay was pricey.

Location to local attractions and a good bed.

Poor kitchenette (cups, etc) cobwebs everywhere, curtains very difficult to use and no blind in door. Bathroom blind allows viewing from outside courtyard used by restaurant next door. No breakfast available until 9 am , room above seems to be an exercise venue.

Bed was very very comfy, lovely bathroom. Staff were lovely, great place to stay

Very small room and quite warm, but did the job

Breakfast was lovely . Location good for getting around the area.All of the staff I met were friendly and helpful.

The breakfast was fine and the view from our room was stunning

Nothing and it was perfect for our mini break.

Staff were lovely. Food was great.

The cleanliness of the room was disappointing. The bathroom fan was thick with dust and hadn't been cleaned in a very long time. The fridge was also dirty. Not cleaned since previous people stayed. Sponge left for use in kithen was used and not new. They cost pence. No hand soap in bathroom, had to use shower gel I was charged £25 for our dog, but was not aware of extra charge after I had paid for the booking and was non refundable. I was informed it was to charge for extra cleaning, which is ironic due to above comments. No staff to complain to as the staff in farmshop were only there to check you in. Disappointed as it cost £225 for the room in total.

Excellent position on the Conwy valley. Farmhouse quaint - good views. Breakfast team fabulous and lovely choices.

Rooms need new paint /grout/ revisit. Shabby chic design - which is appreciated - but getting too shabby. Provision of tea coffee etc need to be for duration of the trip / you shouldn’t need to request more of anything. (This is how it was on out last stay). Wooden posts entering farmhouse need attention.

Location good for access to towns and attractions. Site very clean. Staff helpful and friendly. Restaurant nice food and atmosphere. Bed was clean and comfy. Tea in room very nice. Welsh brew

The shower was disgusting. Black mould and brown grime in the grout. Filthy. I so wanted a shower that night too. Kettle in room so cheap and nasty. Also horrid brown burn mark on the top. Spils burning water everywhere when you used it. The walls are scuffed and have spill stains. Doesn't take much to rub down walls and cillit bang the black mould. So Grimy

lovely location. everyone was helpful and nice.

overpriced superior that did not work as a room. cardboard taped to ceiling, had to fix the toilet cistern at 0300 as it constantly ran into toilet. missed breakfast as the cafe does not open until 0900

A stunning location, quiet, peaceful, relaxing, and location was ideal for sightseeing. The staff were very friendly and extremely helpful, going the extract mile if needed. The food was of the highest quality, both in the Cafe and Restaurant.

Restaurant closed on Mondays and Tuesdays, which was not mentioned when booking.

Beautiful period property , with idyllic views of the Conwy river , fabulous farm shop and restaurant within the complex , situated close to historic locations. All staff made us feel very welcome and delivered our fabulous meal to our room .at our request .

We thoroughly enjoyed our visit, no complaints very comfortable and warm . we purchased food from the farm shop to eat at night , together with lovely wine . the only bonus would be if the bar had been opened on Mondays and Tuesday .