Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location of this rental is fantastic, right by the bridge in downtown Charlevoix. The unit was generally clean and in good shape as well, after hours check procedure went fine.

The toilets, however, seem to both be having some issues, one has to be fiddled with a bit to quit the tank from running, the other had some issues with the tank overflowing during flushes.

We also had an incident where through a miscommunication we accidently locked ourselves out of the room (definitely our fault). I immediately called the unit contact info and left a message with the after hours maintenance line explaining the situation. This was at 9pm on a Saturday night, and I never received a call back. Luckily we found a way to get into the room on our own, but if not we would have been screwed for the night. I was extremely disappointed that a hotel facility like this was not responsive to an emergency situation like this.

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location of this rental is fantastic, right by the bridge in downtown Charlevoix. The unit was generally clean and in good shape as well, after hours check procedure went fine. The toilets, however, seem to both be having some issues, one has to be fiddled with a bit to quit the tank from running, the other had some issues with the tank overflowing during flushes.We also had an incident where through a miscommunication we accidently locked ourselves out of the room (definitely our fault). I immediately called the unit contact info and left a message with the after hours maintenance line explaining the situation. This was at 9pm on a Saturday night, and I never received a call back. Luckily we found a way to get into the room on our own, but if not we would have been screwed for the night. I was extremely disappointed that a hotel facility like this was not responsive to an emergency situation like this.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a 2 story rental for the night that was very close to the wedding venue castle farms (2.5) miles. It was a easy commute. The walls were pretty thin and you can hear ppl at night like they're in the room with you. There was a jacuzzi in the room and a balcony but we didn't have a good view it was street side. Very spacious for 4 ppl to stay in.

The best thing about this property is the location, right downtown we were able to walk everywhere. However the cleanliness of the property was disappointing. There was makeup on the bedsheets upon arrival, the linens were yellow (supposed to be white). The property was very dated, needed a paint job as well as new carpeting. Overall we would not stay here again.

The best thing about this property is the location, right downtown we were able to walk everywhere. However the cleanliness of the property was disappointing. There was makeup on the bedsheets upon arrival, the linens were yellow (supposed to be white). The property was very dated, needed a paint job as well as new carpeting. Overall we would not stay here again.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The best part about this property was the location. We were able to walk to everything downtown, which we loved. However, the property is a bit run down and was not clean. Upon entering has a musty smell, there was makeup on the bed that was noticeable before even pulling back the sheets. The linens were yellow as though they were quite old. It could use a new paint job, carpet, and updating. The bed itself was very uncomfortable as well as the pillows, which were very flat.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This is a classic example of photos totally misrepresenting a property! For $400/night, we anticipated a lovely vacation rental. Instead, we got the condo from ****! It was dirty and had not been deep cleaned (think THICK dust!!), had sox under the bed, open cigarette package on fridge, torn, buckled carpet and a vomit smell by loft jaccuzzi, 3 forks and a burned on stove top, Loft TV that went on at 2 a.m. when we'd never touched the remotes, dim mercury -filled spiral bulbs, a fridge that froze our food, and furnishings that were very tired and, we suspect in need of cleaning, like the rest of this condo. Luckily, our manager, Keith resolved our complaints and moved us to another, very nice Creekside Condo, for the same price and waived a number of fees. This property should be removed from the rental group's listings.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A very nice experience...

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This trip I was hoping Points North was going to be as wonderful as it was years ago... however the suite we were in looks like it had not been updated since we were there 10 years ago! Overall, wonderful location, very nice staff, nice pool but the room we were in needs updating terribly and the carpet was very stained. I would come again but not in that suite.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: convenient location

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:convenient location

Great place to stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome amenities in the room!