garden, pool, view, kind staff,

low maintenance in the room

Beautiful buildings and gardens Stunning view of sea

Bathroom was not clean and needed refurbishment The parador was high up on a cliff ( hence the stunning view) which made it difficult to access to and especially from San Sebastián. Taxis were needed to go anywhere.

views and old historical building

the staff especially in the dining room were abrasive and did not take time to engage or explain the menu

sea view room, high quality sheets and towels, wonderful staff, tranquil atmosphere

nothing

a magical garden with exceptional food

nothing

It’s excellent location and colonial style.

They need more staff particularly at breakfast and a more varied evening meal menu.

Location and views. Friendly and hardworking staff.

Sometimes a bit chaotic at breakfast time.

beautiful hotel and location

restaurant and bar service a bit chaotic

Extensive, beautiful, interesting sub-tropical garden on cliff edge with view of the sea, mountains and town. Characterful old building with attractive inner courtyards and three large lounges. Good sized room. Wide choice of food at breakfast. Staff helpful. Plenty of secure parking outside reception.

At first, our room had a strong unpleasant smell (from the drains?) which was reduced after we complained. The catch on the shutters was broken so they could not be closed properly. Since the half board rate was quite high, the choice was quite limited and some of the dishes were disappointing for the evening meal e.g. large slabs of paté for starter, meat, fish or "granny cake" for dessert, but lack of seasoning, taste and accompanying vegetables as appropriate. Disinclined to drive down into town in the dark for better meals, since the approach roads are narrow with hairpin bends and congested with parked car.

Breakfast excellent. Fabulous location & grounds

Disappointing meal in restaurant TV did not work despite assistance from staff

The staff was very helpful, initially we didn't get a 2 twin beds as was specified in our reservation and the staff was very helpful with making sure Weare comfortable.

The location from the city center is quite far and a lot of climb to return to the hotel by foot. The dinner wasn't that good.

The location is excellent

The male staff aren't particularly friendly nor polite. Plus errors were made on the bill.

Location is great Garden views

Bathrooms were in poor state of repair and mouldy Air conditioning didn't work Pool had useless opening hours for anyone doing a day trip away from the hotel

beautiful views & fabulous facilities. so quiet & calming

shower head needs looking at

Hotel well located. Recommended for persons who what to have a quiet stay.

None

The best hotel we went to in the Canaries! Really nice view, big swimming pool and jacuzzi!

The restaurant and breakfast could be better

A very nice hotel with a superb view of the Atlantic Ocean. Very large parking lot. Kind staff, rich breakfast.The hotel garden is a miniature botanical garden.

rather old furniture, bad smell in the bathroom