Camera molto carina e letto comodo

Camera molto lontana dall’ascensore

room smelled like sewer from shower/tub. Very unfriendly front desk staff. recommend spending a bit more and staying somewhere else. Felt more like a HoJo than a Fairmont.

Nice hotel, food was good and rooms nice too.

Some staff are a little unfriendly.

Alles perfect

Prijs icm kwaliteit eten was niet conform verwachting

La chambre de l’hôtel vient d’être rénovée, c’est vraiment super 👍!

Les taies d’oreiller sont trop molles et en plus avec tout ce que le client paie, l’hôtel pourrait offrir quelques friandises, c’est radin !

Location, facilities, room, comfortable beds, restaurants

Nothing

The valet parking attendants and porter staff at the hotel were exceptional and truly exemplified professionalism and hospitality. Their assistance in re-packing our vehicle, despite a larger load than when we arrived, was invaluable and greatly appreciated. Their dedication to providing excellent service is a true asset to the hotel.

The rooftop pool at the hotel was consistently busy, with loungers and shade often being unavailable even for those with reservations. The temperature of the pool was akin to a warm bath, which may not suit all guests. Additionally, the availability of poolside loungers for a group of three was limited, with requests for an extra lounger often being denied. The breakfast staff and offerings were commendable, though there was some disappointment regarding the pre-packaged pancakes rather than made-to-order ones. In comparison to similar hotels, this may be considered a shortfall. The most significant issue faced during the stay was the broken or inefficient air conditioning in the room, which was reported multiple times without a satisfactory resolution. Despite assurances of repair, the temperature did not significantly improve, leading to discomfort during the stay. Ultimately, the hotel's environmental policy limited the ability to adjust the room temperature below 22 degrees Celsius, which was incongruous with the guest's experience. This may be a deterrent for future stays at the property.

Location

Air conditioning did not work properly . Water bottles not replenished daily . Asked for more which took 24 hours to arrive. Asked for extra clothing hangers. .they arrived on our last night ! . Breakfast area has been reconfigured & does not work as well as before . Staff at breakfast don’t serve quick enough. Hot drinks & any type of egg seems to take ages to be served . Like they forget about your order