excellent and clean

the staff were very helpful and friendly. there was a coach party that turned up. the staff weren’t phased and didn’t effect service in the hotel. breakfast was very good value for money.

Modern

Bedding wasn’t crisp and clean also very noisy bad nights sleep breakfast was poor and a couple had a large dog in dinning area that was howling and barking for nearly the whole time so not a great experience

Regularly stay at Ibis Styles Crewe when visiting family in the area. Always happy with the rooms and facilities, lovely and clean.

Room was clean and spacious, en suite excellent

No enough light in room. Quite low light when trying to work.

Clean, comfortable, quiet. Car parking for 24 hours free. Staff very nice.

Shower was scalding with no way to adjust. Wifi was rubbish.

Clean room. Comfortable bed. Temperature just right. Smart reception.

Only 1 cup and a cardboard cup for 2 people. Fan in bathroom not working. 2 bedside lights not working. Would have benefitted to have an arm chair and some overhead lighting in the room.

Food was good. Good parking. Dog freindly.

Squeaky bathroom door. Toilet didn't flush properly. Lights at back of bed didnt work.

staff were pleasant and very friendly,

Several people had not paid for breakfast yet had it, we paid but tokens were not managed, breakfast not worth £10, although it’s all you can eat for that price the amount eaten would not have matched this. Beds were not overly comfortable, Could have done with more pillows

Comfortable, staff were friendly.

Nothing everything was fine.

Location was good, eventual room was clean and comfortable, bed very good. Cooked breakfast serviceable.

When we initially checked in (early) at 11:30 AM, we discovered that our room had definitely not been cleaned. The bed was dishevelled and there was a prominent brown stain on the sheets on one side. The bathroom also showed signs of use, with used towels and an unclean toilet. We had a wedding to get to, so we told someone on the front desk. We let them know that we'd be out for about 10 hours - so plenty of time to clean the room, right? Well, we got back about 11:30 PM and found our room in exactly the same state - dirty. I went down to the front desk and explained to the night manager what had happened. He looked for another room but told us that unfortunately they were fully booked, so no rooms available. We were then offered clean linen - so that we could change the sheets ourselves (?). When reiterating that the room and bathroom were both obviously dirty, an alternative room miraculously became available. I understand it must be difficult to manage rooms during a busy period, but when we gave 12 hours of notice to get a room cleaned to a basic level, then told we would have to sleep in soiled sheets until we pressed for the third time, really is unacceptable. Our eventual room was pretty decent - no further complaints.

Breakfast

Room