Location

Food was not good

Amazing location with direct access to the beach. Both pools are big and not crowded, great staff and variety of food all day long.

The animation during the night could be better. Not much going on.

clean

kids

rooms were contemporary and modern. very clean. great proximity to beach and lovely boardwalk into Alvor. food was amazing every meal. loads of choice and very fresh. staff were friendly and helpful. large balcony. great views from upper floors. my first all inclusive holiday which was more enjoyable than I expected due to such good quality food and attentive staff.

public areas need updating. huge extractor one side of hotel so ask for a room away from them. opt for pool side. it is Aimed at families. so if you want a peaceful holiday this is not the hotel though you could sit in shaded areas away from busy pool.

Staff were lovely and very close to beach

Hot breakfast was not very hot and choice wasn’t great no tea making facilities in the rooms

Friendly stuff. Good location near the beach. Very nice breakfast.

1) It seems we spend half of our vacation time waiting for or in the elevator :) Going down from 9th floor was quite a challenge. First you wait for a long time for it and then on the way down it stops on every floor, already overcrowded. It would be nice to add an indication where the elevator currently is. Then people can take a decision to just walk down or call only the closest one. 2) Toilet was not cleaned properly when we arrived, but it was quickly resolved after we complained on reception.

Value, close to beach resturants and bus.

Your pool needs attention and that clock thing I complained about was annoying showed management had no attention to detail

Hotel will close tomorrow for refurbishment

Breakfast and pool area

Staff were so helpful and friendly

We found no fault

The swimming pool is great and it has a very good breakfast. all the staff is very nice, always ready to support the needs.

very old bathroom. it was hard to take a bath with a balance temperature - sometimes very hot other very cold.

The hotel was very clean and location excellent for beach

I felt hotel was a long walk from town centre as there wasn't footpaths for some of the walk and we were walking along a busy road with no hard shoulder. Also there was no supermarket near hotel and the hotel shop didn't sell water. We had to purchase water in snack bar which came to a total of €10.50 for one large bottle and two small bottles. I thought this was very expensive but we were left with no other choice as water wasn't available to us .anywhere else. Thanks.

Good variation in breakfast options. Room was pretty big and great airco. Friendly staff.

Pool table and ice hockey can be used at extra cost.

Breakfast

The room and the cleane.

Lovely Breakfast

The path to the beach can do with a make over

The staff were charming and very helpful. The room was spacious with an excellent view. The breakfast was good with a wide selection.

The hotel needs restoring. All the umbrellas round the pool were broken so the only shade was under the trees far from the pool. The evening buffet was bland and uninteresting. Some of the staff did not speak Portuguese.

Enjoyable stay, while the hotel is slightly dated that did not have any impact on our stay. We were greeted by friendly staff on our arrival. Our room what spacious with great views over the beach. Plenty of beds around the pool for everyone and a 3min walk to the beach/boardwalk.you can ramble into the village in 10 mins and taxi back was approximately 5euro. Breakfast was a buffet with plenty of choice and staff were constantly replenishing dishes.

very kind people