Availablilty

Room in need of updating decor was aged. Bathroom needs replacing with new tiling shower etc.

Everything! Room was big, clean and warm. Only 10 minutes walk from the station. Wifi free and worked. Good breakfast.

Nothing

Nice

No crossing from roads bit dangerous

Clean, comfortable, excellent for Town Centre visit

The water pressure was very low

Very good value for money, good parking, it was clean and close to the hospital and town centre. The staff were incredible. So friendly, kind and helpful. Really good breakfast. All cooked well and a good amount of choice.

The beds could have been nicer but still great value for money.

The staff were wonderful, very friendly and helpful. Accommodating and kind, I can not fault them and they were a pleasure to be around. The hotel is in a central and convenient place and had free parking. The beds were comfortable.

The toilet didn’t work, there was a burnt hole in the wallpaper where the light had faced it and it had caught alight previously. I could hear all the other people in other rooms and they were not considerate or quiet. There was a vile and distinct smell of cigarette throughout the halls and the lift and I needed to put on a scented candle in the room as this smelt too. There was not thick enough bedding to keep my grandma warm and there was none extra at the time however they did provide warmer bedding the next day.

Free drinks machine, location

Breakfast could have been hotter

Far too hot in rooms with no clear way to cool down. Lifts were incredibly slow and mattress were so thin they were like travel mattresses, not comfortable at all.