Guy on the desk couldn’t have been more polite or helpful.

Location is great in one sense as it’s so central but you will get very little sleep if you’re in a room to the front of the hotel. We had read warnings from previous posts but hadn’t realised that the street noise would still go on at 3/4/5.00 am. It’s an okay stay if you’re to the rear of the hotel but insist on such a room before you book.

We stayed in a great room. The room was large with a king size bed and a double bed. Each room has a theme. Our room had a carousel horse in it. The hotel is in a great location in the middle of Juan Les Pins close to the beach and restaurants. It's very loud outside of the hotel at night but you can't hear the noise in your room. The windows are very thick. The staff who work at the hotel are very nice and helpful when you need anything.

Very helpful staff, great location. Very generous on supplies in the room - coffee, water, soaps etc. Great designed hotel!

The AC wasn’t working properly.

It was in a great location!

Friendly staff, cleanliness, location.. everything was great! Bed was super comfortable.

There could be some nice background music in the pool area.

clean hotel room comfortable, staff were nice.

hotel rooms are above a busy strip of restaurants and bars. it can be noisy from 7 am to 3 am.

Very central location

beautiful, unusual, bright interiors with attention to every detail, comfy bedding, great shower, coffee, tea and water in the room, perfect location, friendly personnel. overall perfect experience.

it might get noisy, ask for the room facing inner yard.

very nice hotel and big family room. very friendly place and they organized gluten free breakfast especially for my daughter.

The bed was a little bit uncomfortable.

decor and friendly staff

nothing

Good location - close to the main strip near the beach. Restaurants at the doorsteps of the hotel. Got a free upgrade in the room which was nice at arrival.

Quirky smell and decor in the hotel room (although this is personal preference).

Lovely decorated hotel with a good location close to the beach and restaurants. The pool area was also cute and relaxed. The breakfast was good, only the choice for eggs could have been better. We had only one setback when two cuddle toys disappeared from the bed with the cleaning.. Although the owners did everything they could to try to retrieve it (search through the laundry, ask the cleaning lady, the laundry company..) they did not take any responsibilty for what happened nor they gave any compensation for the sleepness night we had and the new cuddle toys we had to buy to make our son happy again.. For the rest we had a great stay but this part was a nasty experience!

The room

Accesebility by car and parking The pool

I have stayed in many hotels in Juan over the last 20 years. This was by far the best. The rooms were comfortable, there were quirky designs and extremely comfortable beds. Alexandra was great, dealt with my every needs and the price I thought was very fair. I will be coming back here from now on, there are plenty of different styled rooms which I intend on exploring.

Can’t say I disliked anything, and that’s rare for me.

The Hotel is run by 2 people, and even though you can tell that they try hard to make the guests feel welcome, this hotel just isn‘t worthy of 4 stars and we don‘t understand the good ratings it has.

1) The Wifi was HORRIBLE, it was impossible to use it 2) This is the NOISIEST Hotel we‘ve ever been! Windows are really thin and the hotel is located in a street full of restaurants & bars where people scream until 3 in the morning! 3)Our shower didn‘t have a curtain, so the whole bathroom was wet when you took a shower and the shower head was very old and not adjustable. 4)The pool area closes already at 19:00h!! Which is a shame because we didn‘t have a balcony so after 19h there is no possibility to relax outside 5) The whole area is a TOURIST TRAP in August, DO NOT come here in August if you want a place to relax! 5) When we asked for a water bottle when we left, the lady charged us with 4€, which we think was a bad sign for their hospitality (but that‘s a very minor detail)

The staff at Hôtel Mademoiselle are really lovely and I do always enjoy my stay here.

Very good location