They gave us a different room than the one we booked .. it was without bathtub and sofa.. they also included so many wrong numbers in the final bill .. they were going to charge me around 500 EUR extra! It was a clear robbery

Everything was exceptional, the hospitality of all the staff at the hotel. And they were very polite and helpful!

Nothing!

Anyway, service of the staff is the super best. All of them were kind and polite. When we went to Caracalla-therme, they prepared a towel set for us , and when we left the hotel, they had put water and snacks in our car without saying anything. Of course both the room and the meal were the best. The wife and daughters who were not used to a sauna of the man and woman mixture appreciated a women-only sauna very much. I am going to visit Baden Baden again to stay in this hotel.

Nothing

The classic charm, the history and the luxury

It need a bit of an update

Everything was wonderful. Our room was large with a beautiful view. All the staff were kind and welcoming. They aim to please. Every encounter was a pleasure. We dined in both restaurants for breakfast and dinner. Food excellent, as was service. It’s no wonder it was recently rated the best hotel in all of Germany. We moved on to another luxe hotel in Germany and it is a let down compared to Brenners Park. Try the spa saunas, steam room and pools. We had massages in the spa that were great, and the waiting area was lovely with drinks and snacks. Much better than the public ones offered in town. I hope we return someday.

everything was magical. we have stayed at most of europes great hotels, and this is one of the best

everything was perfect, expensive but it is worth. Best hotel we have ever been. we also we able to enjoy the pool after the checkout. very nice room

beautiful location incredible staff enjoyable pool and spa

nothing all was perfect