Lage des Hotels

Nach 21 Uhr gab es kein heißes Wasser

Schönes Hotel, sehr schön gelegen. Gutes Preis-Leistungsverhältnis. Freundliches Personal, kompetent und immer auskunftsbereit. Reichhaltiges Frühstück. Insgesamt sehr zu empfehlen.

The building, the room and room size, the view, helpfulness of staff

It is really a nice authentic place. The hotel is in an old villa on a hill halfway to a puctiresque castle. The room was clean and comfortable, with really a wonderfull view of the city.

There was quite a big problem we faced. We were checking in late and the administrator said we could pick up the key to our room from a box using a code. However, the code just would not reach us either by email or by sms. May be this is not the hotel's fault and something was wrong with our internet and mobile connection, but still. When we arroved st the property, all the doors were locked, there was no one inside. We tried conractong the admonustration by the mobile number ... to no response. Luckily, there was a German couple who managed to contact the administration by their mobile, so the helped us with the code and the key. Had it not been for them, we would have had to look for another hotel, while the pay had been charged immediately after booking. Probably the administration has to check whether their emergency mobile number is actually available to international calls.

Excellent location to walk to castle and old town. Staff very nice and helpful.

locating the hotel was difficult- google maps does not take you to the location correctly. Found it a bit crazy that they charged for car parking where there is at least 10 guest parks at front of hotel off the road- should maybe just be incorporated in the price of the room.

Great location and proximity to rail station

Icy road on approach wasnt easy as the road curved almost 180 upwards but there was too much ice for a safe climb. There was no water boiler in the room - for warm water or to make tea - which we expect as standard when we pay so much. Seating capacity in breakfast room wasnt what you expect when you pay so much per night. Breakfast spread and quality was nothing to write home about and certainly below expectation when you pay so much.

Super nice hotel with super service. Very nice and helpful staff, sumptuous breakfast. Could not have been better in any respect!

The location is stunning and the hotel was very picturesque. Breakfast was fresh and a large selection. The manager was very friendly and a great source of local information.

Surprise charges. It would have been nice to be informed of the additional "Spa town" tax of 2€ per person, per day, and the additional cost for parking. Small amounts yes, but no one likes surprise bills. I appreciate this is a very old property. But the single glazed windows helped make the room cold at night and the radiators in room 4 of the lower house didn't appear to work. I imagine it would be quite uncomfortable in the winter.