InterContinental Sanctuary Cove Resort, an IHG Hotel
A proposito di questa resort
InterContinental Sanctuary Cove Resort is a 5-star resort, boasting an elegant and stylish design. Set in beautiful surrounds, guests enjoy access to a saltwater beach lagoon pool.
Servizi
Piscina
Aria condizionata
Cucina/angolo cottura
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
Balcone/patio
Vasca idromassaggio/spa
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Giardino
Adatto alle famiglie
Mappa di Hope Island
Resort in Hope Island
Motivi per prenotare
Cancellazione gratuitaRimborso completo se cambi idea
Include gli elementi essenzialiGiardino, Piscina, Cucina/angolo cottura e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
€€€€
Recensioni
4.3/5.0
Eccellente(1.299 recensioni)
100% di recensioni verificate8.0
It was great.
The A/C LIGHT (Bright Blue Light) stayed on all night and aluminate the whole room.
10.0
Quiet room
Lovely outlook
10.0
Loved our upgrade and brekkie was lovely.
9.0
Pool, room cleaning lady , food , atmosphere , calm , relaxed, buggy rides , view , family play area ,
Room AC was inconsistent. It automatically dropping to the fan I think . It was muggy during the night . They messed up with the kids booking for breakfast and they were kept saying that we have to pay for kids breakfast.
9.0
Food was brilliant at the Fireplace, pool area fantastic. general ambience very good and exactly what we needed.
Beds too soft pillows are nonexistent need 4 to make it work. Unfortunately, there was a "party" in the next-door room 151 and there was also a gathering of a fair number of people on the grass area in front of a room downstairs and they were still rowdy at 2 am, woke my wife and I. All for people having fun, but it was 2 am either they should have been moved on or had a different place to enjoy themselves.
9.0
The pools were great. My room was very comfortable.
When sitting on the lagoon beach you can see houses on the other side of the river. Trees need to be established to block these out as it reminds you it’s just in a canal estate area.
8.0
The room was large with a balcony. bed comfortable, lots of storage space. Pools were just fabulous. golf cart to help with moving luggage. proximity to shops and restaurants
the view should have been "garden view" but it was actually of the car parking. Its also a long way from reception but golf carts used so not too bad
7.0
Location
Very Dated
No undercover parking
8.0
pool
twin room, not as booked. Air conditioning ducts woke us up at 4am very very noisy, continued until 8am.
9.0
pool area and lounges Cafe facility at pool
Lounges on the beach are horrible. Difficult/impossible to get up from and uncomfortable
6.0
The staff were friendly, enthusiastic and very helpful and accommodating - they were by far the best part of our experience at Sanctuary Cove Resort.
Unfortunately, in my opinion, the resort did not live up to its exclusive, 5 star, high-end, accommodation experience.
The restaurants had only a small selection of meals and for such a high end resort, the variety was disappointing and lacked a few basic culinary options.
Wrt our accommodation, the rooms were fairly basic. The mini-bar items were very expensive, which, for what we were paying for our accommodation, I would have hoped for a few more complimentary items, other than tea and coffee - E.g. bottled water, a couple of juices and/ or, soft drinks and possibly even a couple of beers, or a bottle of wine and some nibblies.
The room was generally clean, but when I grabbed the rainwater, shower head, there was grime build-up (or something like that) on the top of it, that obviously hadn't been cleaned properly.
Overall, we were left very underwhelmed with the whole experience. It was only the friendliness of the staff and the banter we shared with them, that saved the experience for us !!!
7.0
Did not stay for breakfast
The staff were lovely …the gardens were poor, need a lot of planting and care… the stairs and stairwells were dirty, need a good pressure clean… the room was nice, very clean and tidy…unsure of the security from the front slider door, balcony is quite insecure …coffee was terrible…
9.0
Great facilities
Air conditioning wasn’t optimal in the room
8.0
The rooms were really lovely - clean, bright and modern. The staff were amazing, especially at breakfast and when we checked out. Would definitely come back to stay at the InterContinental. Our breakfast was included in the price and was absolutely amazing! We used to be taken by buggy to the restaurants at Sanctuary Cove and the guys dropping us off and picking us up were incredible and so friendly and helpful.
Perhaps could do with a bit of updating in certain areas. A bit understaffed in the bar area and unfortunately we would not recommend The Fireplace restaurant. Food was average the the 2 young waitresses were doing their best, but the 2 people (chefs) behind the counter where the fireplace is looked like they really didn’t want to be at work!
1.0
That there was a kangaroo.
I heard that due to the impact of Corona, many excellent staff members have quit. The service is not up to par. Overall, the staff has a bad attitude.
9.0
Great service and friendly staff. Comfortable room
9.0
All good
8.0
Kids menu at Verandah Bar/Restaurant is very expensive for what it is.
7.0
the view from the room was pleasant beautiful greenery bush trees,
beds were bit old and uncomfortable
new beds comfortable mattress and pillow options, more than one toilet paper especially a family of 3 and staying for 3 days didn't need to keep calling to get toilet paper delivered
8.0
Was very clean and pretty location.
Very thoughtful that they left a card and complimentary chocolate & wine for our celebration.
The beds were a little uncomfortable especially the pillows. I thought there may have been spares in the cupboard.
4.0
Nice nature
Nothing special
7.0
Beautiful location and pretty property
Long checkin and then was refused service at the bar at 10:03pm yet they continued to serve ‘club’ guests. They rectified the situation after we went to reception
8.0
Bed comfortable
Looked a bit tired
7.0
View from the room and access to Marina
Pool and bar under renovation, decor is tired.
6.0
I asked for a water view and top units but got ground floor with terrible views disappointed
7.0
The pool is good but closes early, so usually you can't use it.
7.0
Very clean room
The pillows on the bed were very uncomfortable
7.0
Cleanliness
Needs modernising
10.0
Loved how comfortable and chic the room. We just wanted a relaxing weekend away and the resort over delivered. Beautiful view and peaceful setting. The bed was extremely comfortable and we loved that there was our own little coffee machine.
10.0
Very comfortable bed, really grand accomodations.
Not being able to get my own tea at the breakfast restaurant.
Domande frequenti
Quanto costa questo resort rispetto ad altri a Hope Island?
Il prezzo medio per un affitto a Hope Island è 103 € per notte. Questo affitto è 13 € meno caro rispetto alla media.
Il parcheggio è incluso in questo resort?
Sì, il parcheggio è elencato come un servizio per InterContinental Sanctuary Cove Resort, an IHG Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo resort?
Sì, presso InterContinental Sanctuary Cove Resort, an IHG Hotel è disponibile una piscina. Buona nuotata!
InterContinental Sanctuary Cove Resort, an IHG Hotel accetta animali domestici?
Purtroppo questo resort non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso InterContinental Sanctuary Cove Resort, an IHG Hotel?
Abbiamo trovato 14 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina/angolo cottura, internet/wi-fi e è consentito fumare.