La ubicación y el personal de recepción.

En general, muy bien. Prefiero no señalar alguna mala experiencia.

The staff was very helpful and the place felt very secure, there was always transport available for hire in front of the hotel entrance. The room i had had a nice view of the roadway that stretches out into the distance.

Staff were very friendly and helpful. Excellent location. The hotel was very clean and very modern. Very lovely view..

Chairs in lobby are a bit too soft.

room, food, spa and personnel

The lounge in floor 29 - the food variety was way too limited

All

The message I sent to the hotel through booking about our special request , nobody knew about it(Front desk neither concierge). There was only one Front Desk attending, so waiting time was long.

Breakfast was excellent, location is convenient Hotel staff were great.

The facilities were nice and the staff were helpful.

I paid for breakfast with the booking but I had to check out before it started. The staff were able to arrange a breakfast bag to take with me, but the food was underwhelming. Definitely not a good value to charge the customer for a buffet breakfast and then give them a snack. My advice would have been to refund the breakfast like I had asked.

great service and great room

staff and infrastructure

location is extremely noisy, even for a 27th floor suite. extreme noises from the avenue below.

Cleaned.

Indoor pool must have 30 minutes utilization per person. The rest worked properly.

The hotel stands out from the environment, it's very modern and organised. The staff was very professional and kind at all times. Services, like the room service or help with our needs, was always on-point and fast. I would like to give kudos to the lady in the Westin Club on the 29th floor! She did an amazing job to help us with all of our needs, and kept the food area very neat for any occasions we visited the club. Our room was big with an awesome view to the city from the 29th floor. We loved the small "office corner", the dressing room and the bath tube. Food was excellent (we did room service only)! The facilities are very clean, modern and organised.

Nothing I could recall.

location

employees