La definición, correcto. La dueña sólo habla francés y no se esforzó demasiado en cuidarnos, comparado con los dos otros riads que hemos estado en nuestro viaje. Llegamos de noche y pedimos cenar, nos dijo que no teníamos reserva y fuéramos a otro riad, cerca. Es verdad lo estaba pero, llegas de noche, calles oscuras, personas sentadas aprovechando verte perdido para intentar engañarte de dirección...pues en ese momento no me gustó nada el trato ya que éramos dos sólo. La limpieza era buena.

No tenían jabón de cuerpo

Food was really good, diverse n varied breakfast menu n had super tasty meal whilst i was there

The top garden could be made nicer n cosier

beautiful place with a lovely staff. Aziza was so helpful to arrange a private Medina tour for us with an amazing gentleman - Najib - who gave us a fabulous 7 hours exploring the deep recesses of Fes' medina. the food at this riad is fabulous too and the rooms are incredible. oh, the 27-year-old turtle resident? Carolyn? adorable.

nothing

They put me in a room with no bathroom, when this was in no way indicated in the reservation. The bathroom was in another room, separated by a corridor, on the main stairs. And, since there was no heating in this separated-bathroom, it was just freezing.

We got a beautiful room, a really nice breakfast and everything you can expect in a riad, plus an amazing building. We were fortunate enough to sleep at the end of the maze, :), so we managed to explore most of the building when entering and leaving. Simply amazing. Also, traveling in winter I would say that we had all the heating we needed. Aziza, the woman, was of great help: kind, welcoming, relaxed, and helped us much more than what it should be expected (help with taxi, help with bookings and help with a last minute printing which saved us a lot of money). I would come back here, no doubt, the next time. I left when the feeling of having a friend in Fès. Ah, I nearly forgot: as gay travellers, we appreciate the special kindness of Aziza and her family. No questions asked, no "I can offer you a room with separate beds", and all that stuff.

Clean, comfortable, the room had good heating and the bedding was very warm. Breakfast was included in the morning and it was very tasty. The team at the hotel were friendly.

Was very well taken care of.

Nothing

History of the city, friendly staff

Hard to locate in middle of old medina, signage is very confusing. Early morning calls for prayer and the very tiny stairs. Wifi was available but poor connection.