Limpeza e decoração do espaço

Entorno y buen atender

Nada

Everything was excellent!

Nothing to complain, excellent place.

To explore the region, this is a good spot. We think this resort is appropriate for families with small children. There are nice pools.

As company of adults, the name and description of the Resort didn't match with what we expected. The beds aren't very comfortable. The spa is small and there is not much steam in the steam bath. The vila isn't a vila but a bungalow. The bathroom is quiet small and the shower went out of warm water after the second person showered. For families with small children this is a good place, but less for a family of 4 adults. The restaurant closes at 7.30 which is very early for Spain in the summer.

Comfortable, great facilities, good breakfast

Bar staff poorly trained, service below the expectations. Restaurant could be available longer, no good option of food out of dinner. Bar food horrible and expensive, frozen pizzas for 9€.

Beautiful 2-storey apartment in a lovely setting. Everything was squeaky clean. Breakfast was really good. The bed was comfy too.

The shower cubicle leaked a little, but it wasn't a big deal.

Amazing little gem beautifully done! Very family friendly with endless fun for young kids Along with a very catering staff! It was quiet, accommodating, and tons of thought was put into the nature details on site!

honestly I cannot complain about anything. I believe the staff ramp up was occurring during our stay (shoulder season) so there was some difficulty with information at times but they were always super quick to find someone to help.

We had a very disappointing experience. One of the main reasons for our choice on the hotel was to use the pool and the sauna, but we were disappointed as they switch it off earlier than the usual announced closing time (to save on electricity probably). When calling the night shift receptionist and asked him to check he said that it is probably one of the clients who left the door opened but after showing him that the sauna isn't turned on he came with the excuse that he feel it warm enough and added in an arrogant way that that's how the sauna are usually are. (I leave you a photo of the temperature of the sauna so you judge by yourself) The attitude was disappointing seriously. The hotel tried to catch up after our complaint and offered a free massage for our next booking in the hotel which we are not going to benefit from since we are not planning to come back again. It's regrettable that a lack of tact from the staff can ruin a customer experience.