Very good solution

Time to arrive, but it’s worth

La posizione e quello che offre.

Dovrebbe essere più curata

The view was great and the rooms were a nice size

The breakfast was horrible, nothing that my toddler could eat. There was also no food available at all for the rest of the day so we had to get everything from the supermarket. Also the pool was green and clearly had not been cleaned for a while.

wonderful location and great rooms. we had the best stay. Sarah was so helpful, nothing was too much trouble. Loved the swimming pool and delicious breakfast. thank you Sarah and colleagues

Excellent service

Incredible views of the beautiful hillside. Our bedroom was a good size-well appointed and clean although not all rooms are as spacious. The receptionist Mandeeta was very friendly and helpful and spoke good English. The breakfast was excellent with a good choice of cold dishes including delicious home-made cakes, savoury and sweet pastries, sandwiches and filled croissants all served on a spacious patio overlooking the hills and local town of Montefranco. Lunch is offered too and was delicious-especially the pork dish and salads. The non-English speaking but friendly owner even made his own filled bread to offer us as a welcome extra. The pool area was spotless with shower and toilet facilities and we often had it to ourselves. There was plenty of parking available which was good as a car is essential.

Reception closes at 8pm so if your flight is delayed make sure you communicate well with the hotel. We ended up sleeping in the car on the first night as we could not gain access to our room. This is partly my fault as I did not see the message sent by the receptionist via Booking.com. I did advise them of our late arrival and the receptionist did kindly stay on for several hours but we didn't arrive until 1 am! The phone numbers I tried did not connect. There is no restaurant for the evening and taxis have to come from a town 20 minutes away so are expensive and not really an option so driving is a must if you want to eat out in the evening. Walking from the hotel is not viable as it is a hill top location up a long, winding road with no safe pedestrian access. We worked round this by eating out at lunchtime and bringing our own picnic meal which we enjoyed from the stunning patio. Another negative was the loud music played on two occasions by a member of staff at the poolside but I think she turned it down after a while after a polite request. Cushions for the poolside loungers would make them more comfortable and the option to borrow pool towels. We didn't bring our own to keep the weight of our suitcases down! Although breakfast was good the hot selection was not as extensive or plentiful as the cold and there was often a long wait to order tea/ coffee which usually came after we had finished eating. Tables were often slow to be cleared. We were surprised not to find tea/coffee making facilities in the bedroom and this would have made a big difference to the quality of our stay. The negative comments should not be taken as a reason not to stay at this beautiful hotel-they are intended to be helpful!

scenery staff beautiful pool

would be nice to have water and coffee making facilities

the property was fantastic with lovely service. the breakfast buffet was large and variable. we thoroughly enjoyed our stay. the rooms are large and clean.