Absolutely nothing, after driving 3 hours we arrived with my booking reference in hand only to be told there was no room available with no explanation only it was full of Ukrainian people.

Disgraceful way to treat people that has booked the premises. why have no manners to let people know the Government is paying them well to keep refugees and get themselves off booking.com

Awful , room wasn't cleaned on arrival, unable to lock doors, people rambling about all night, man entered my room in the middle of the night, people sleeping on sofas,

see above, awful facility

It was a lovely place to stay but more like a hostel than a hotel or b&b. Bedrooms were very basic but we had a small ensuite and it was dog friendly. There were 2 beds ( double and single) in each room which was great. The hot breakfast was plentiful, we didn't c realise there was a cold buffet too until the second day.

I had booked two rooms, one being accessible for my mum who struggles with stairs. When we arrived only one room was available and they had put my mum and son in a different b&b which wasn't accessible. They had to phone round to find somewhere else and eventually after sorting it we arrived and they said they had no rooms, eventually they found one and I had to pay quite a lot for the new room ( which ended up being knocked off the bill at Riverhouse at the end.) I was tired after a long drive I was very cross and it took a lot of messing about to sort. My mum and son had a room at Riverhouse the next day and after a good sleep and breakfast I felt better about it. All in all it was fine but take some repellent in summer the midges were out in force.

very helpful polite staff lovely breakfast value for your money

There was nobody at the check-in desk when I arrived, had to call a mobile number 6 times, and then when Jack finally arrived, he had given my room to someone else saying that he thought I had cancelled?!?!? I never cancelled. He put someone else in my room. I asked if it was going to be cleaned before I enter the room (remember covid19), and he said no! It was stated on my booking that I would have a "private bathroom", this was not the case, I was to share a bathroom with other people staying there. This place I assumed was a B&B, however upon arrival I realised this was a hostel, nothing wrong with hotels, but I was expecting a B&B. The room I got given had a single bed (really bad quality and not clean and very old mattress), a bedside table with a lamp with nowhere to plug it in, and an office swivel chair. No drawers or wardrobes to put my clothes into. No blinds or curtains on the windows. This was an attic room which looked like they just literally were chucking me into. After travelling from 2am in the morning, I was extremely tired. Jack's attitude wasn't interested in making sure I was ok with the room, when I then went back downstairs to say I wasn't going to stay as I wasn't happy paying to stay in a room which someone else was already in upon my arrival and having to share a bathroom which wasn't what I purchased. I decided to leave having had nowhere else to stay. Later that evening I phoned Jack and told him I will not be staying, luckily I had friends to stay with. He refused to give me a full refund even though I stayed less than an hour in the property. His attitude stinks and I would not recommend my dog to even stay in this property!!! I have to now contact my credit card company to get my money back. Jack isn't local, which was blatant to see as if he was local from Donegal, I would NEVER have been treated like this.

very central walking distance from the town

made us very welcome

The room was ok. Shower was fine.

No tea bags or milk but kettle provided. The reception on arrival was very poor. We were shown to our room with a few words. In fairness I asked the girl for hairdryer and blanket which she then provided. The breakfast set up is extremely strange. It was as if all we were supposed to have was a fry. Both mornings I had to go out of my way to get bowls for cereal and OJ. I have never experienced this in accomodation in Ireland. I'm sorry but it has the feel of a glorified hostel. It's a pity as the room was actually ok just missing a few touches. And the staff acted like we were almost bothering them. Mo one came to replace towels etc in our two night stay. Few other issues which we told to manager on way out. He was apologetic at least.

The facilities were old and outdated. The breakfast was cold and awful. Definitely won't be back.