The location of the place was good but nothing else.

We stayed in this hostel for five nights. Customer service is very poor. The staff moved our luggage without asking us from one room to another we found out that they want us to sleep in another room (nobody told us this before...) Some of our stuff was not packed and when they collected it they put someone else's things into a plastic bag with ours (I got someone else's dirty panties...) The kitchen (especially the microwave) and the bathroom were dirty as hell I felt absolutely disgusted. We were promised a fridge that we could use to keep our food cold but they unpluged it every evening. You cannot see it on the pictures but the blankets were dirty too. Besides all of that, we stayed in this hostel during the winter and it was pretty cold. Please spend your money somewhere were the staffs deserve it and they actually care about the customers... I uploaded a picture about how the microwave looks from the inside. It was like that for five days... I'm giving two stars because the water was hot and there was wifi as well. But anyway, don't go to this hostel!

The location of the place was good it takes 20 minutes to go to the city centre.

They charge you extra 3€ per night because of staying in their hostel.... Unfortunately we didn't know that they cannot do that. Staffs moved our stuffs without asking from one to another because they wanted to put us to a different room. They haven't told us before we left so we left some of our personal belongings on our beds and on the table we had in the room and they put our stuffs to plastic bags with someone else's dirty panty, T-shirt, etc. The room and the bathroom were dirty as hell, I felt so disgusted. The microwave downstairs was also really dirty.... It doesn't seem like that they clean at all... We spent five days in this hostel but never again and I don't recommend you to do so too. Spend your money on a place where they actually care about the customers. By the way around the reception it always smelled bad. I added a picture how the microwave looked from the inside for the entire five days.

Nothing at all ,disgusting place

Everything was derty and mess, people there don't care about there businesse

Everything was good. It has good and kind staff. The reception introduced me to some of the most important places to visit. It was great. It was great for such a place at this price. It is not in the center, but with metro easily you can go everywhere.

Maybe there was a problem that many people did not observe some things at night, for example talking loudly on the phone at night. In my opinion, this has nothing to do with the hostel. If we ourselves in these places, which are considered public, respect the others, there will be no more problems

Staffs were nice good location

but no heating service in December it was freaking cold . I slept near of the window I could almost die . and bathroom is too dirty . smells like urine . well didn’t pay a lot so maybe I have to satisfy that I didn’t have to sleep on the street .

The place is bad, not clean, but the The workers are OK

Bet have good smell😍

smelling really good, brand new hostel, great staff!

far away from the city center

The place

roommate snoring

A place to spend the night and Sleep

A little far from the city center but you can take the metro just 300m away or so

I actually went alone and was waiting for my spouse to join me afterwards. But after checking in I discovered that the door has no key. The receptionist pretended like he wanted to assist me with the key but ended up not coming with any key. I ignored that and decided to stay without key as long as I could lock myself inside. Then I went to the bathroom and took my bath without soap nor towel. Again I decided to sleep and wait for my spouse. After an hour, I was woke with scratches on my body, only to discover bedbugs all over the bed. I called the receptionist, he refused to come up. I tried sleeping again but the bedbugs were much. I went down again to call the receptionist but he refused to provide solution. I thereby decided to leave the hotel for another alternative at the middle of the night.

Bedbugs. No door key. No soap No towel. It was practically dirty and didn't worth my 60euro

This hotel is a scam it was closed and I got stuck

Please remove this from the website they are scamming people it has been closed for a month and they still take reservations the people who live nearby told me

We did not get our room, it was cancelled by the Hotel. Was told to go to another Hotel. Our experience was terrible, no aircondition, no TV, no towels. We expect a minimum refund of 30 %. Wondering how that is treated my Booking.com

The beds are one above the other. When the upper person moves, wakes up the person below and vice versa. The bathroom smelled awful. It is not very clean.

The price is very good. The bed was clean and they put a fan into the room. I could drop my bag before check-in. The wifi was good.

My first impression wasn't good when I arrived, got bad vibes, and didn't feel safe to leave my luggage there. I was afraid I can get robbed or something, but fortunately this wasn't the case. The bathroom was dirty and it smelled very bad. There was no AC so it was very hot in the room (although they put a fan in there). The neighbourhood felt like a getto to me. I would not go out in at night alone. There wasn't any private closet that we could close. The location is far from the center, but it was quite close to the metro. The shower had no pressure, I wouldn't recommend to wash your hair there. I was in a room with bunk beds, but there are no pictures on the website how this looks.

I really liked the staff.

The have bedbugs and no real social area.

Nothing

Bedbugs everywhere. Not recommend

Really nice Place with a Nice Garden where you can rest your mind in the silent in a Big City like Milano, great staff and rooms really clean, It has Big Balcony . Really Nice Place I Always go there when I Need to rest for a While. :)

Milano very hot and air conditioner required

Super The staff from eygpt More friendly boys

Nothing