Staff and cleanliness

Heated pool.

Breakfast was good but can be improved!

Newer facility in a convenient location for us...staff were very friendly and helpful

Price...we did not feel the facility was a good value...$466 for two night was high compared to our other stays while in Ontario

Room was great! Bed excellent. Washroom very good.

We arrived an hour ahead of time and wanted to check in. But we’re told there would be a $20 fee. It was obvious that the hotel was not very busy and our toon was likely empty and ready. How very ridiculous, greedy, ungracious and inhospitable can a hotel chain get. We were also disappointed that there was no maid service to make our bed and tidy up. Standard service expected at any hotel.

Cleanliness of the room and friendly staff.

Water keeps running everywhere when having a shower, that made the floors so wet.

Clean and modern, good selection at breakfast, hotel staff were polite and helpful

Great hotel. Staff were amazing. Very clean place. The breakfast was amazing

new property so very clean

maintenance issue with in room coffee maker and tv. came in fairly late from long drive and wanted to relax with coffee and tv but neither worked. found out that coffee was available in lobby after the fact and tv could not be fixed and no other rooms available. tub also very slippery so had to wear flip flops so we wouldn’t fall and no grab rail to keep balance. all in all not what we wanted to deal with.

very friendly staff quiet and comfortable room pet friendly fantastic value

breakfast - but we didn’t choose the hotel for their breakfast

Good value, friendly staff

I had to come down three times because my room key didn’t work properly. Found a couple hairs on floor near shower.

The stay was quiet and staff was friendly and courteous. Would definitely book again.