location, service, kindness, helpfulness. staff at reception were wonderful! wonderful gluten free breakfast with so much choice 😍, lovely lakeside terrace for a cup of tea in the dark with the gorgeous sound of the lake lapping. and an amazingly comfortable bed! slippers & bath robe included. seriously above my normal budget but well worth the treat, waking up to sunset creeping over the mountains with the almost full moon reflecting in the calm lake

The experience here was exceptional. The staff was communicative ahead of the visit and helpful throughout. The hotel is situated perfectly in a central location to access everything Varenna has to offer. The hotel offers full bar service, great food, excellent breakfast, and lakeside seating reserved for hotel guests. From check-in to check-out I felt well taken care of. If I ever make it back I will stay here again.

hospitality, location, view, food, drinks

All staff were extremely helpful and polite. If you are in this hotel in summer, you can swim from the platform. From the train station, you must walk down a flight of stairs and along the main road to get to the hotel, about 20 minutes. I did not call a taxi

Varenna is very very crowded on sunny days. The restaurants are full. If you must eat, you must make reservation beforehand

best hotel I’ve ever stayed at

nothing it was perfect

Great location, very friendly staff, beautiful setting.

The breakfast was amazing and well rounded - they gave a little tower of fruit, pastries and yogurt to each table. In addition we could order eggs and bacon. The room was spacious and the terrace was so amazing! Lots of space and very peaceful to sit out there and watch the lake while drinking. The staff was also amazing - we wanted to just drink and eat on our terrace and they opened our bottle of wine and walked upstairs to our room with wine glasses, plates and silverware. There was a train strike also the day we were supposed to arrive and the hotel actually reached out to let us know and reserved a taxi for us, which was so helpful because without them we may have ended up being stuck in Milan. I would definitely recommend a night here - the hotel, rooms, and service were just excellent!

Nothing! The staff and hotel provided everything we needed to have a good time.

I wish I could give it 11/10! it’s right on the lake, there’s a platform where you can swim every morning when the lake is quiet and calm and the food was amazing and the staff are so friendly and helpful!