Clean. Plenty of space. Very comfortable beds.

The location and the staff support (Jack).

Being double booked but Jack sorted it out very well.

quiet location, clean and decent facilities

picking up the keys were inconvenient, as was dropping them off. be easier to have a key safe at the address to make it more convenient for travellers

very clean and warm

the slates in the downstairs bedroom. kept coming out of there sockets. so we couldn’t sleep in it on one occasion. I did manage to put them back the next morning.

Good, safe location. Very clean, spacious and modern accommodation

Check-in process was poor. Arrived at separate location at appointed time to pick up keys, but could not get gain access as the reception buzzer was not answered, and the given phone number was also not answered. Voicemail message left - no response. Tried again later and the receptionist answered that she had been busy at another location (it would have been helpful if she had answered her phone, or at least responded to the voicemail to say she was on her way). Unfortunately, when she did arrive to hand over the keys, no apology was forthcoming for the delay. Lack of car parking also an issue - we got the very last space in the congested local roads. Had to pay for a parking permit - but no ability to get a refund if couldn't find a space....

Staff on arrival were very friendly. house was very nice and good beds

Having to pick and drop keys although this was arrange to post keys when leaving due to not having a car. Not enough equipment for 10 but comfortable for 6-8

location was good as close to Williams Yard

WiFi did not work - password was incorrect, connected to the apartment upstairs but this only worked for one night, out of hours number was wrong in the information provided in the folder on the kitchen table smell of mould in the downstairs bedroom hair and mould in the shower

perfect location walking distance from sea and Royal William Yard which is a shopping and dining area in an old navy setting. amazing place for drink n dinner. all beaches of east Devon. simply outstanding. even amazing if you lucky to find sunny days. best 3 double bed spacious house.

should have stayed longer :)