La chambre

l'ascenseur

Für mich passend gelegen. Kühlschrank im Zimmer.

Sauberkeit war nicht so gegeben. Da wurde vermutlich länger schon nur ganz grob geputzt. Alles bissl in die Jahre gekommen. Kleiner Kleiderschrank

Le personnel. Disponible et souriant.

Les équipements. Trop anciens. La kitchenette avait du mal à chauffer. La Clim dans la chambre ne fonctionnait pas. Le lieu, un peu loin du centre ville.

La proximité de la gare! La propreté, le concept d’appartement pour une famille et sa taille! Super

Rien

La salle du petit déjeuner très agréable et apaisante

Ras

The bed was comfortable.

The way they attended to issues ( complaints I made).

Nice

none

Most of the staff were friendly and helpful, the room was calm and quiet as I had asked. The kitchenette was practical for eating in and it was great to have a coffee machine for morning coffee while looking out over Lyon (8th floor). We were visiting our son so location was perfect (5 minutes away) and just 10/15 minutes from train station and shopping center. Quite spacious room with all the equipment you need.

Although the kitchenette is well equipped, there is a 45€ charge if you do not clean it, wash & put away dishes, etc., which is fine but there isn't really any cleaning products other than a small sponge and dish soap. Perhaps some kitchen cleaner, extra tea towel and/or paper towel would be useful. One of the plates I pulled out of the cupboard had just been put away dirty and there were grease splashes on back splash. The room wasn't dirty but you can tell there hasn't been a recent deep clean. I also put the "Please clean my room" sign on my door every day upon going out but no one came. Ran out of toilet paper, hardly any shower gel left and garbages were overflowing by the end. We would have also appreciated a couple of extra clean towels for a 3-night stay.