Jadalnia i śniadania

Chodzenie i szukanie pokoju oraz przechowywanie sprzętu narciarskiego

The stay is in a nice surrounding environment. The staff is very respectful.

Inability to put suitcases in the closet - lack of storage space. Dinner, a choice of three menus - already in the morning I have to choose what I want in the evening! Portions very small, even if three courses are small. We are used to buffet dinners. In the description of the hotel it is written that if the hotel is occupied, buffet dinner. The hotel was almost full, so dinner was a choice of three menus. I am not satisfied with this. Sauna - did not work. Around 2 p.m. we went from the pool to the wellness area and nothing was working. Sad.

Staff was nice and helpful. Rooms very clean. Location is very good with an amazing view of the mountains.

Got so hot during the day it was almost unbearable to stay in the room. A four star hotel should offer fans or aircon. All the lamps had no lamp shade, so not very nice atmosphere at night when the lights were turned on.

very calm and the Wonderfull staff

they don’t have a fridges and also kettle inside the room ….

The hotel was The most outdsted hotel i have ever visited in my life. The rooms were so Old School and The bathroom so ugly that it was so inacceptable! Furthermore the pictures do not match the real thing!!!! Menu boring Breakfast booring - they couldn’t even make boiled eggs:((((

Everything at this hotel is done with a bit of class. The four-course meal in the evening is superb. The pool is heated, with a robe and sliders for the Spa area provided on arrival. The staff are very helpful and friendly. The maid service is excellent. The mattress is very comfortable, not excessively firm (like those provided in many hotels). The hotel is located a short walk from the town centre, and with the Gastein Card (provided on arrival) using the local buses is convenient and inexpensive. We had a spacious room with a large balcony, looking towards the mountains, with plenty of cupboard space.

This hotel has the unpleasant shelf toilets we’ve only encountered in Austria, but otherwise I have nothing negative to say.

All the staff were very friendly and helpful. We were made to feel welcome. The choice and quality of all the food was excellent.

the size of the balconies

the staff was absolutely rude and maybe racist