sea view, location and facilities were great

service was not worth the price paid unfortunately especially from front desk. Relatively lukewarm

Great breakfast. Excellent dinner at Vapor.

The loccation was perfect, outside the old city so it’s more private and not so busy, but only a 20 minute walk to get there. Great breakfast buffets!

good view, terrace, good staff

noise from other rooms in room 210 heated towel needs to be moved

The room was very comfortable and high quality. I was able to open the patio door at night and let the sea breeze waft in and cool my room. I was able to look out from my balcony at the sea and beaches below.

Somewhat of a walk from the Old City. However, this was not a big deal.

View was excellent, food at resturant was delicious and well prepared.

great location. easy access

The food was absolutely excellent for Breakfast and the dinners and lunches - service excellent as well. Very attentive staff

I really have no complaints; the restaurant was even able to accommodate us for dinner one evening on very short notice and when they were fully booked!

Fantastic location, a little walk away from the old town which is great because it can get very busy.

The view from our room onto the sea was spectacular.

Beautifully decorated and welcoming staff. Location is excellent. Beach is fantastic. Excellent breakfast, lots of choice. Cooked breakfast prepared to order with gluten and dairy free options.

A bit pricy for the season

Very lovely, cozy and modern hotel. Near city center, 10-15 min to walk to, with private beach and all SPA facilities - everything you could wish for! Comfortable bed and pillows. Breakfast was really good, compliments to the kitchen. Staff were very helpful keeping room clean and tidy.

Everything was perfect!

My room faces directly to the sea. The view is fantastic. The location of the hotel is great. It is not too far away from the port nor the old city. Both are in walkable distance. The hotel is also reachable with car. Therefore, it would be recommended for those who have heavy luggages. The beach under the hotel looks beautiful. Though not at the proper temperature during my visit, it should be great to swim there, just telling from the appearance. The room is super super clean. The staffs are freindly and very helpful. It is an enjoyable stay. The offered breakfast is good.

Nothing. All good.

When I arrived hotel, they gave me an upgraded room. The view from the room was amazing facing ocean and beach. I stayed 3-days in this hotel. I always liked to have breakfast. It was really nice meal there.

Amazing hotel from which you can hear the sound of the waves, in walkable distance from old town, very nicely furnished and the stuff makes you fell very welcome and relaxed…superb breakfast…

everything

not much

It was one of my best trips ever. Dubrovnik is beautiful town, but stay in hotel Excelsior make trip even nicer. I booked initially Bellevue hotel, but they wrote me on time that hotel will be unexpected closed during my stay in Dubrovnik and if I accept to be in Excelsior hotel for same money. It was very nice, they ask this. They gave me similar room with amazing view in Excelsior hotel. Experience from Excelsior hotel is just perfect. Very nice lady Vesna welcome me nice and any time I saw her was sincere greetings and what ever she could help she was ready. Location perfect, food, beach, wellness area, big swimming pool, music every night but choice of very quality musicians

all was perfect

the room was lovely breakfast setting and views amazing close proximity to city fab staff were super friendly and efficient

breakfast buffet choice limited room service choice of food very limited and hotel food prices seriously expensive

Views, beach access, beautiful view for breakfast, lovely staff.

Took a long time for the water to get warm in the shower - I felt a bit wasteful waiting for it to warm up. This is all I could come up with for 'didn't like' though!

great property, location, staff and amenities.

What a wonderful hotel. The breakfast was fantastic, and the food and wine in the restaurant for dinner was simply stunning. The view from the room was beautiful and the room itself was a good size with a very comfortable bed. The staff were very friendly and attentive, they also seemed genuinely happy to be working there which gave the whole hotel a really positive feel. The drinks from the bar were excellent, as was the bar food. The hotel is a 15 minute walk from the Old City which is the perfect distance to escape the noise and bustle but still be within striking distance, and there are also plenty of taxis available. The indoor pool area was quiet and relaxing with a lovely warm jacuzzi and plenty of sunloungers. All in all a wonderful stay and a hotel I would recommend to anyone coming to Dubrovnik.

Very little to fault here, I only wish we had stayed longer to take full advantage of the hotel facilities.

5 star all the way - private beach, stunning view, beautiful room, exquisite breakfast, wine bar, airport transportation

nothing