The buffet dinner and breakfast were delicious. Parking was free and easy to access. The spa section was much quieter than the main section with the pools. The room was warm and spacious.

Access to the spa was not included beyond the checkout time

The location, the access to nature

A little too warm in my room

Nice clean rooms, very good breakfast. Robes with towels and a bag is very useful.

See through glass wall in the bathrooms. It lacks a privacy for a person inside the bathroom. It could have more opaque finish or other means of blocking the view without sacrificing the intended overall hotel design.

For swimmers, the 25m sport pool is a good place to do a few lengths. There's also a good gym. We didn't have time to try the natural springs, but it's a unique feature that deserves a mention. Despite the excellent hotel breakfast, I think visiting the pool and spa (without being a hotel guest) might allow you to get the best from this resort. Our experience as guests in the hotel itself was disappointing, given there is good accommodation at a fraction of the price to be had elsewhere in Villach.

From the moment we arrived, things didn't go well. Signs on arrival tell drivers that the hotel car parks are full and to use the garage. (The car parks are not full, and we found the garage only after asking for help.) The lady who dealt with us at the Hotel reception was strangely unhelpful and cold. A fiddly system of hotel key cards and wrist tags gives you entry to the hotel, car park, pool & spa. Dinner at the restaurant felt a bit too formal and overpriced given what I had thought was the family orientation of the place. Our room was fine but considering the price, the lack of a coffee machine (or even a kettle) was disappointing. Even paying for parking was complicated - the only payment machine is broken, so payment must be made at the spa, with the usual grumbling about paying by card. By the end of our short stay I'm sorry to say we were happy to see the hotel in the rear-view mirror.

Amazing hotel well positioned. Fantastic breakfast. Rooms are very comfortable and quiet. Stunning the thermal center.

Great Thermal place, set between the mountains. Nice food and service. Great swimming pool with river gravel in the sanatorium area. Very nice rooms.

cooking a little too rivisited and sophisticated, some choices quite debatable, maybe something simpler would be better for all palates. The thermal area ov Villach is nice, but it is wedged between a railway and a mountain, so wherever you go you have to cross the rails passing under the station. So it is not ideal for a stroll in the old town starting on foot from the hotel

Clean and comfortable facilities, great quality food with many options, great breakfast, relaxing thermal spa area and excellent pool for swimming, spacious and relaxing garden area outside, friendly and competent staff.

The hotel bar was very good

Breakfast was exactly the same every day