Big parking area for customers, a perfect and tasty breakfast, the staff really kind and supportive and the room modern and large.

the room is big , no carpet on the floor

I had a bathroom for a person in a wheelchair, it’s good that the Hotel has a room like this to offer , but I would prefer to have a ‘standard’ bathroom . I don’t like the quality of the towels . I prefer white fluffy towels

Very good in all aspects.

It was clean and inviting. The staff were super friendly and helped tremendously with any questions we had, whether about transport or restaurants.

It was a little far out for us, but the tram down the road made getting into Essen really easy. Think it took around 10-15 minutes.

breakfast

comfortable for an overnight stay due to attend a concert at the Veltins Arena. Parking directly outside. comfortable beds.

Adequate for our needs

The staff at the reception was very friendly. Check in and check out was very smooth. The room was a good standard room, nothing exceptional but everything you need is there.

The breakfast was very disappointing. The choice was very limited. But the most disappointing thing was that there was no refill when anything was finished. I only asked for some slices of cucumber but even this was denied...

the manager of the restaurant (breakfast) was adorable! she is very kind and very reasonable. Thank you for having a great breakfast. the receptionist from the evening and night on May 27th were also very kind and help-full. Staff is awesome.

unfortunately there were no bath tubes available in the room but the showers were also good!

The whole concept of the hotel and its surrounding makes it ideal. The community spirit, kindness, enthusiasm and consideration to eachother makes it very special.

I can fully recommend this hotel. The place was clean, comfortable; breakfasts very good. The service absolutely helpful and amazing. I really liked the hotel and hopefully come back next year!

Nothing to dislike. :)

The toilets in the lobby could be better marked.