Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The location is great! Thank staff was friendly, informative and helpfulWith an out meeds. Rooms need updating. Beds are horrible and the a/c smells moldy. The floors in the room were Sandy and the back patio door will break your toes if your not careful.

The location is fantastic, close to plenty of wonderful restaurants and a short drive into downtown Saint Augustine. The condo was quiet, clean, and had a terrific view of the ocean.

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Disappointed...Upon checking in we found storm door closer torn away from wall, patio light hanging by wires out of wall, toilet paper holder off cabinet, floors sandy and dirty, and Black Mold in both bathrooms and in air conditioner vent in master bath. Sand could be seen under furniture. No carpet, floors should be wet mopped. TV service not what expected. We streamed what we viewed. Beds uncomfortable. A 2 rating is liberal.Not a clean, healthy, unit. Over Rated, Over Priced!

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Great views and wonderful patio furniture. Master shower pressure is excellent. Now on to the rest of the review. Unit 1401 is...not good. Cheap, ugly furniture. No worthwhile accessories like blankets or throw pillows. Complete lack of attention to detail: harsh, bright light bulbs. No area rugs, so everything is always sandy all the time. We added several small items to make it somewhat livable for a couple of weeks - laundry baskets, extra hangers, baking sheets, better light bulbs.Definitely wouldn’t rent this one again. If you do, know that you’re paying for the views and location and keep your expectations at rock bottom. The management team was friendly, helpful, and quickly responsive to any of our maintenance needs and questions. The negative aspects of this review are no reflection on them or our overall opinion of Colony Reef Club, and only speak to the unit itself.

Great location. Easy to the beach.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the unit we had, had plenty of space for 3 littles! Beautiful views! Great pool! Beautiful beach! Clean! Loved every minute of our vacation!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything you would want close by while staying here. Indoor and outdoor swimming pool, playground and ocean within a close walk. The sunrises and ocean view is beautiful from the balcony.Saint Augustine is probably our favorite area on the Florida coast.My family had a great time while staying here and the office staff went beyond expected to handle a small issue not in their control that could happen anywhere you stay. Thank you for a great stay.

We were contacted by the property manager on the day of our arrival and informed the unit we rented was unavailable due to a plumbing issue. We were told we were being relocated to a “nicer unit.” Upon arrival, we discovered the alternate unit we were assigned did not have the same amenities as the unit we booked (ie stainless steel appliances, granite countertops, leather sofa, or larger televisions etc) We immediately went back to the management office to voice our concerns. The property manager was assertive and dismissive. She informed us that we would have to pay an additional fee for another more comparable unit even though it was off season and the resort was not crowded. She did refund us the VRBO fee because the original unit we rented was not available, but offered no additional compensation for the lesser unit. It has always been my experience that anytime a property is not available, the customer is always upgraded and compensated appropriately without an additional charge. I feel the entire situation was handled inappropriately and unprofessionally. We enjoyed the beaches of St Augustine and will return again next Summer. We will not rent at this complex again.