Hotel céntrico pero tranquilo. La decoración muy agradable y bonita. Todo el personal muy educado. Muy recomendable para unos días en Cala Ratjada cerca del centro pero sin sus ruidos e inconvenientes.

El hotel está limpio y bien ubicado. Tiene aparcamiento por la zona y es tranquilo. No sé oyen ruidos, para repetir.

Los apartamentos son un poco antiguos

Staff are very friendly, room was a nice size. Mo the bar man was great very welcoming, great cocktails and made our stay! location is great for the beach, town and getting out and about by bus. lovely pool area.

Nice apart hotel with wonderful pool area and shops and restaurants around. Our room had a balcony, which was nice to use for dinners to chill after the day.

Everything was a bit old, comparing to the pictures. Kitchen equipment could be renewed.

The staff which is very supportive, location of the hotel is great, near to the beaches and the center. They have nice pool and good breakfast

Cleaning can be improved a little bit, towels should be changed more often Little fridge in the room would be also great, especially for the summer

All the staff were really welcoming and always ready to help. Our air conditioning was really good. The pool in the apartment building was nice and not crowded. The toilet in the room broke twice and the fixed it very quickly. The hotel was located in a quite area not far from beaches and the main center so the location was good.

We booked the stay months before and asked to have a apartment with a kitchen oven because we were staying for two weeks but we did not get that, instead of giving people who stay a bit longer a bit comfortable option they put us in a smaller apartment and we watched 6 different families/people come and go in the bigger apartments on the same floor. Our TV did not work when arriving and we asked for assistance twice and the second time they tried to fix it but failed, it was not until the day before we left we let them know AGAIN that the TV wasn't working and they came and succeeded to fix it (it would have been nice for our son to watch it during our stay but we didnt let it bother us anyways). The beds were one of the most uncomfortable beds we had ever slept in, we went home with back pain. You can feel the bed springs when laying and moving in the beds. The room was poorly cleaned and they NEVER cleaned our floor and we stayed there for two weeks so it was always sandy and dirty. We asked for late check out or/and even suggested that we could pay an extra day weeks after we booked the apartment since our flight home was at 22:30 but they said they could not guarantee it so we asked again when we checked in and the answer was that it depended on availability and we had to talk to them the day before our departure, which we thought was ought since we offered to pay and we let them know when we arrived. Anyways we only could check out an hour later because they said the hotel was full but when we were looking for a room on Booking.com etc. we found an available room in the hotel for the one day we were suggesting. We had to book a room in Palma to cover the hours before our flight back. Breakfast varieties was not to our liking. Always the same and not many varieties to choose from. We expected a ok options after the reviews we read about breakfast but i don't know what those people are used to have at a three star hotel breakfast buffet.

The overall vibe of the hotel and town. The hotel staff were especially friendly and helpful. Our star staff is Joseph. He was very nice, friendly and always ready to give a helping hand. He was our first contact on arrival and he did great to make us feel welcome and comfortable. He also helped on our departure as well. We say a big thank you to him.

Nothing

The breakfast and clinliness