Nous avons nos habitudes dans cet hôtel où nous descendons régulièrement. Il est bien situé par rapport à nos besoins. Il est confortable. Il comporte un garage et il accepte notre animal domestique. La direction et le personnel sont agréables.

Le téléviseur est inutile dans la mesure où le réglage du son est trop bas. On pourrait penser que c'est nous qui sommes sourds mais alors il faudrait se demander pourquoi nous entendons bien les téléviseurs des autres hôtels...

ontbijt

Elektrisch laden. Er was meer 1 destination charger beschikbaar. iemand anders moest daardoor teleurgesteld worden.

Tout est parfait dans cet hôtel: la literie est très confortable (mention spéciale pour les oreillers), chambre spacieuse et très propre. Le personnel est très accueillant et serviable. Le petit-déjeuner est incroyable. L'emplacement est parfait, au calme tout en étant proche du centre.

spa annoncé, mais finalement en panne, le personnel agréables a tous les services, nous a gentilement offert un verre au bar le soir, mais a savoir que notre choix de Kiriad etait surtout lié au SPA. chambres tres petites, SDB pareil, avec carrelage et baignoire des années 90, par contres déco de l'hotel et petit déjeuner tres bon et fourni, un bon 3 étoiles, mais pas 4 finalement. attention aux chambres vers les issues de secours, on entend fortement le vent par la SDB, et l'ai glacial qui sort des boutons de chasses d'eau ( n ° 314 par exemple ). pas de regrets, mais on y retournera pas, malgré le personnel au top. Mr Burgio

SDB, reparation du spa ...ATTENTION? CE JUSTE 1 SAUNA POUR 2 PERSONNES? ¨PAS 1 spa....

Chambre calme, emplacement proche de tout.

chambre un peu vieillotte, la propreté laisse à désirer

Copieux et varie il y en a pour tous les gouts

Un détail mettre des douches à la place des baignoires

Très belle déco

Nice room

Parking annoying. We were not allowed to park underground even though there was hardly anything there! Our bikes were an issue we had to insist on storing them in the car park

Personeel was bijzonder vriendelijk..er was een congres met 60 personen en nog bood de ober pizza’s aan om voor ons te maken..hij had het onwijs druk…maar bleef vriendelijk..geweldig!

Niets

Good location. Nice room. Quick walk to restaurants etc

Bar was closed due to there being a function in the restaurant . Not much parking available considering the size of the hotel

Decor, comfort, staff friendliness, location.

No alternative to dairy milk for breakfast. I didn’t ask in advance as I thought it was standard at a 4 star (given allergies and increased number of vegans, CO2 eq émissions of dairy etc). The staff were polite but said ‘ not today’. At a good hotel there should be some initiative obtain it ( the casino is 5 minutes away). Moreover it’s so easy to keep a spare soya/almond milk in stock as it doesn’t expire quickly. There was none in my second day either - a little disappointing there was no follow up.

Great choice for breakfast . Good secure parking facilities ( although a tad expensive) 20 euros I believe. Central location .

Air conditioning in room and main lobby area non existent ( it was very hot) . Reception staff whilst not unhelpful could have been more friendly. Whilst clean the Rooms are tired , corridors very dark , needs brightening up ! For a supposedly 4 star hotel I expected better.

The location was OK we had to get our room changed because although we had specified twin beds we were given a double bed. There appeared to be virtually no staff. We thought there was a restaurant but all was on offer was prepared dish to be microwaved. The breakfast was good, but again virtually no staff. We paid to park in their underground car park, here was one place which was very difficult to manage. The experience of this hotel was it was overpriced and under staffed

As above

The location

The staff don’t speak English. You must speak French in order to communicate with the staff. I called the reception and told me to go to the bar. So I had to go downstairs 10.00pm with pajamas and someone from the bar came with his friend who speaks English to help!!! So for the first time in my life I went to a hotel and I couldn’t communicate!!

Only Tesla chargers not open for other brands

Nice hotel near to the center of town. The reception staff were really nice and friendly. The room was clean and a good size. We would definitely stay again.

We had to ask for more food at breakfast as there was no fresh bread or hot food available when we arrived. When my husband asked a member of staff they told him all the food was eaten by othe guests even although it was only 08.45 . But after about 10 minutes more food arrived and it was delicious. I think the breakfast staff could be more smiling and friendly.

walkable from the city center, private parking garage is very practical, good breakfast, nice spacious room, great breakfast

The elevator did not work properly

very clean and cool

we requested on site parking and none was available - that was a pain

Excellent stop over location for our trip from Spain to the Eurotunnel. Nice area - cute Sunday Market up the road. Lovely hotel with good facilities. Very comfy bed and very clean. We were in a superior double room. Plentiful breakfast! Loved the mini fridge, complementary water and the facts it had tea and coffee making facilities.

Towels were a little hard. Our room smelt as though it had just been decorated but not overly powerful. No real complementary products- just mild soap so hair washing was a challenge if you didn't have your own. There was a card for you to have breakfast in your room which was ideal as we had our dog; however, it wasn't picked up so we had to take it in turns to go for breakfast. 'Mountain view' was a little bit of a stretch! Very small in the distance. All very nitpicky - will definitely return.

The location and welcome were excellent and the breakfast was first class.

The rooms were really tired and the shower wasn't very good. I know the hotel is under refurbishment.

paid but didn’t stay at hotel couldn’t park van so left and stayed somewhere else with parking and got told no refund not happy.

staff not helpful I ask is it possible to cancel hotel room because of parking issues she said yes but still charge me not happy I booked room 30 minutes before I arrived if I’ll let down by this has Ouse booking.com for hotels 20 times a year NO GOOD