Todo, instalaciones muy limpias, camas muy comodas, bufete excelente

Que nos dieron una habitación con puerta a acceso a otra y todo el ruido de los huéspedes vecinos era incomoda

Camas muy cómodas, todo muy limpio, personal muy amable!!!

Mejorar los desayunos

Las instalaciones en muy buen estado, la ubicación excelente y muy cerca de la Plaza Las Américas, el servicio y la atención de primera, el desayuno muy bueno, en general una magnifica estancia. Pienso regresar a ese lugar!

No todo el personal de recepción tiene actitud de servicio. El encargado es muy amable pero las chicas que están con el don muy diferentes.

Ubicación, instalaciones limpias, cómodo

El agua de la alberca siempre está fría

Everyone was very attentive, welcoming and very friendly. Complementary water in the room, coffee, hand soap! Body wash and shampoo of name brand. Free parking with plenty of spaces. very accessible to airport and shopping. The pool area very clean. The ladies at breakfast very welcoming and attentive, cleared away unwanted food and plates, always asked what else they could provide us with.

Unable to open windows for fresh air. Some of the breakfast food quality lacked freshness

Nothing

The hotel canceled my reservation wit other notification, even though in booking.com was confirmed and paid. Really bad attitude from the employees..

Holiday in express didn't honour my reservation. When I showed up to the front fest they mentioned that they had given my room as the hotel was full

Holiday in express didn't honour my reservation. When I showed up to the front fest they mentioned that they had given my room as the hotel was full

Confortable bed

It's a little bit like a maze to find your room

Like it

The breakfast menu... was limitated

Location great. Breakfast great. Staff great.

The swimming pool was not heated and was incredibly cold!

All the employees were so kind and helpful All the Time i needed,,i will stay there every time i travel to Morelia..

the location

staff and service was great….

none

Great location for our needs, quiet, restful, and comfortable. Just what we needed.

La atencion del personal

The room was very clean. The bed is amazing, you can really rest there. The location is good, Is very easy to get to the hotel.