It was clean and convenient.

I was underprepared for the full digital nature of the booking. Had I realised I would not have booked it. Admittedly I had not checked in on line correctly but it was only for the help of another guest which enabled us to access a real person to consult. We then find out that we were at the wrong address. We went to the correct address and had luck in running into a very helpful cleaning person. Without this help we would not have been able to access the apartment. The hotel had a wrong phone number for me so I did not receive the messages that I should have via WhatsApp. All of this made for a very stressful experience.

Booking the location was very easy. Convenient location in the centre of the city. Clean & tidy.

A low level of train noise

1. I rarely give a '10' score but overall I like this place for its closeness to the train station, good base to visit Cinque Terre, Lucca and Porto Venere / Lerici. I stayed there for 4 nights. The room is clean and comfy and breakfast sufficient. 2. The " Virtual " Host / Assistant Sandra was super helpful and kind with all the guides and assistance. Thank you Sandra. 3. A short walk to the restaurants and shops. 4. Value for money !!! 5. I will definite stay there again if I am in the area.

Just some notes for future clients [ Not my dislikes ] :- 1. It is actually an apartment with three bed rooms [ self contained with private bath rooms ]. However I have never met any of the occupants during my stay there. 2.They do not have a physical reception, however all communication is via Whatsapp and email. If you are from a foreign country, make sure you have mobile data. 3. It is a keyless and cardless check in system. Do not let that put you off, it is actually very simple and I really like it. The host will brief you before you arrive at the premise.

Location near train station. Bfast provided in morning was excellent.

The bed was difficult to sleep on and the pillows were hard. Didn’t like the hallway light staying on all night. Getting into the facility was difficult. We had to be on the phone to get into room.

The only positive thing was clean appartment + location (near the railway station).

The owner advertise private parking that at the end does not exist. Under private parking is considered nearby parking garage (which will cost you 20 eur per night + you must remove your car until max 12h the next day: so, if you consider the trip next day you must pay the parking spot for 2 days and the cost is already 40 eur). The room has really bad soud isolation (you can hear train from your window and you can hear other guest on the hallway). Breakfast is also nothing special (no fresh food, only some packed things like cookies and jam). ALL COMMUNICATION ONLY VIA WHATSAPP!!! 1000 messages, no relavant info! All information on booking are complete lies!!! NO PARKING, NO BREAKFAST IN THE FACILITY NEARBY!!!

the property has clean towels and it is close to the train station

Where should we start? First of all, it is a tourist trap from the point of view of services. It is said free bikes and breakfast at the nearby property but apparently this is only in full season. Off season, you only get a small basket with cheap snacks. Of course, you find this only once the payment is made. secondly, the location is next to the train rails so everytime a train goes by you get a free wakeup call. Furthermore, the rooms are next to the building’s pipe system, so everytime someone in the building uses the bathroom: free wakeup call again. Our room (no 1) was close to the main entrance, so you could here the iron door everytime someone enteres. But the “best” part is the bathroom. The furniture here is new but poor quality so everything woobles. Do not take a shower if you’re by yourself cause you may end up stuck in it. However, they did offer us free croissants after two sleepless nights. Surely not coming back again!

Room was lovely and clean, Breakfast very nice.

Walk from station to property includes climbing very steep hill, not suitable for everyone. Once inside property gates you are met with many steep stairs to climb, having read on website rooms were on Ground Floor this was not the case and as I have a disability found this quite difficult.

location, clean

Cheap price, good communication, good Italian breakfast. Upgraded to better room (probably).

Poor door lock, no free parking, street parking is always bussy, payed parking isnt worth it. Top neigbours probably are fengshui masters and constantly moving furniture at night.

The breakfast, the terrace, the luggage storage, and the location close to the train station for Cinque Terre.

The shower - old, with an ugly wooden grill in the shower; mosquitos in the room were very nasty.

Sparkling clean & comfy room. Good breakfast spread & attentive staff. Sandra was very helpful & prompt responding to my queries.

Nothing

Stayed there 2 nights on October 22 when traveling to Cinque Terre. First, their communication was superb (Thanks Sandra!!!), and everything went smoothly, including reserving us a parking spot before our check-in. Their location is 5 minutes away from the rail station to Cinque Terre, and also 5 mins away from central La Spezia which gives them the perfect spot. The breakfast was great on a beautiful terrace. Will come again for sure on our next trip there.

Excellent location for Cinque Terre tour and La Spezia city tour. Daily cleaning and towel change

Somewhat weak wifi signal strength Slightly week water pressure in bathroom

Clean

Our room was on its own backing onto railway. Expensive. poor gluten free options.

noisy air conditioning

convenient for both boat and train to cinque terre and free car parking. super helpful staff virtually advising how to find and access.

on arrival we were put off by the surrounding area, however it is absolutely fine and the actual room is really good, quite air bnb style.

The staff at breakfast were lovely. The garden area very nice. Security of property good. A nice property overall.

Three flights of stairs to ger to our room, no lift or assistance from staff. This was not explained on any booking documents. Did not meet the manager as all communication by Whatsapp. This caused great stress as we we were not on WiFi all the time and did not get important information like the correct address or entry details. Not comfortable with sending confidential details for checkin over Whatsapp. Very steep walk to the hotel, physically stressful at a certain age especially with luggage. Room smaller than the one we booked.

Beautiful antique room and furniture

Breakfast at the main building was nice! The hosts were friendly.

The parking lot assigned to us was very very tight. Our rooms were in a an old building, and we had to walk ~5-7 minutes to go to the garden of the main building were breakfast was served. This was not clear in the booking and was dissapointing for us. The rooms in the main building seemed to be much nicer and newer than the rooms given to us in an old building.

The customer service was great and the breakfast was amazing! The rooms were comfortable and clean.

Had a lovely time! All the communication was online via Whatsapp, and it was great. We had a private parking, and the hotel near by had an amazing breakfast. We even got a bag full of fresh focaccia to go, which was delicious and a nice touch. We had everything we needed to travel to the Cinque Terre, the rooms were very close to the train station and we had a lot of restaurants nearby.

nothing, it was great

Location to Train station is great to explore Cinque Terre

I booked 2 separate rooms for family of 5 and the rooms were located in separate buildings 400m apart. Initially rooms appeared clean, however the Double bed in the Triple room next to car park had a serious Bed Bug infestation resulting in extensive bites (approx 50 bites) …. my reaction was a swollen eye, head, wrists and arms which were extremely red, hot and itchy. I had no bed to sleep in all night before departing for Airport to fly home. My complaint the following morning has only been responded to by Glam resort management with a standard reply that their policy is to respond within 60 days! I really hope no other guests have the same experience and I would advise against booking this accommodation.

The amenities exceeded my expectations, and the proximity to the train station made exploring so convenient! The best was the breakfast and the friendliness of the staff!

The location is great. It is in the center of La Spezia a minutes walk away from the train station to Cinque Terre. We came with electrical car and were given the garage with the charger. Communucation with the hosts was great. We have received all the information about the accomodation and usefull links for our stay in advance. All our requests during stay were answered asap. Bonus points for the great breakfast in the beautiful garden.

Wifi coverage in the appartment where we stayed could be improved, but this is a minor complaint