Great host, was on time and helpful as we'd had an issue with a stolen bag on our way from the airport prior to our arrival, and the host also helped us through the week passing on messages from the city hall found objects where someone had brought back the bag and some of its content. Really appreciated the effort. He also checked through the week to see if everything was ok. The flat has great beds and great bed linens. Great lighting and comfort; The flat is extremely well situated in Nantes. The wifi is working!

Cleaning products and toiletries were missing, despite being listed on the ad. A mop would have been useful. Previous tenants hadn't really cleaned the utensils and maybe a more thorough cleaning service in between clients would have been welcome! Also the "breakfast included" was disappointing as it was only a few tea bags and 4 coffee pods. Sadly no phone signal in the flat but maybe because of the location, difficult to get.