Great location. Fabulous view. Large spa. Decent apartment. Ski in/out to apartment.

Very small bedroom. Difficult to use the oven despite instructions. Friendly staff but very young. Apartment needed a slight facelift and some essential supplies for if you arrive late.Eg teabags, coffee, milk, oil, bread, jam, eggs, salt, pepper, sugar, bottled water and a bottle of wine. (A welcome package) Extra bed linens, pillows and blankets. Better washing up liquid and cleaning products, more loo rolls and better bathroom products. Everything was fine but felt frugal, and not quite luxurious enough.

we got an overall comfortable and soasious apartment with a great view. the location is fantastic with ski in / ski out, however there is a bit of walk to the village (not much) if one needs to go on foot. the apartment had everything we needed, was clean and pleasantly decorated.

with that, we felt like in a low cost flight - every little thing one had to pay for. extra towel is 2 euro. A but if shower gel, some complementary tea and coffee would really be appreciated. Aat the check out we received a list of things we had to clean (take off the bed sheets, polish the inside of an oven and a fridge, throw the garbage - if not done properly, it would cost us 80-100 euros). a huge drawback was the Wi-Fi - connecting to the internet via a computer took each of the 3 of us almost one hour! working like that was close to impossible. and you could only connect 4 devices in a flat. another huge disappointment was the spa - the pool and the jakuzi were cold during our stay, apparently some issue with water quality - no goodwill despite us deliberately picking accommodation with the pool. But even the air in the pool area was not warm enough, and when they managed finally to warm up the water towards the end of our stay (still too cold in our view), it was freezing to come out of it into the cold air. So despite the nice apartment, all of the above created some disappointments tainting our stay in this place with overall great potential.

Position

Not clean enough

After 10 years of visiting, this is the first time that we have found the reception staff offhand and unhelpful. A lot of confusion because another family had the same name - is it really that difficult? When I asked for help to book a taxi, I was given a business card - not an offer to book it. Just a bit disappointing after the great staff encountered in previous years.