the facility was clean.

shower needs to get have better water dispenser. not enough water to shower!

Nice cozy hotel with a pool.

Unfortnatly tv didn't work, our door key didn't work and no warm water in the morning:(Restaurant downstairs is expencive.

Excellent menu choices, attention to presentation.

Room key cards very poor; wifi in 101 suite poor, wifi in lobby very good.

Pool was chilly. No indoor pool as advertised. Construction noise going on. No English with staff

Close to everything. It was better than expected.

Staff very friendly. Very clean and follow the COVID-19 guidelines throughly. Felt very safe,

Close to the pirámides

No air conditioning

The hotel was very clean and the location is great.

We had a couple of uncomfortable situations: 1) The Manager in charge was not quite open to hear any request. She was always trying to avoid any additional request (a lady with high hails walking around the hotel all the time). 2) There was a party in the first floor (or perhaps the bar was still open) until 2AM with high noise and people yelling, singing and screaming, which made us difficult to sleep.