Property is beautiful but wifi doesn’t work properly so had major issues while we had meetings. We had to go to the cafe next door and work. Despite complaining about this nothing was done. Other than beautiful property and great location and great staff

The wifi connection is pathetic

The Villa was cleaned perfectly by the cleaners everyday. Thank you team.

location is good on pererenan beach, walkable to beach and restaurants.

does not look like pictures at all, the towels were dirty.

Very spacious, 3 very large bedrooms all en suite. The pool was huge great for swimming lengths. Staff were really friendly. Breakfast is nice.

There were no steps to get in and out of the larger section of the pool, which is about 5 feet deep. There are steps in the smaller section of the pool but to get from there to the larger pool you have to swim underwater under a concrete pathway - not ideal. The mattresses on the garden furniture are old and dirty, definitely need replacing!

Do not stay here. It is dirty, and the owners are unresponsive to customer needs and requests. They do not share photos of the toilet and bathroom for a reason, they are stained and yellow. We stayed in another villa in Ubud for one week before this villa with no issues - everything was perfect. After a couple days in Kutus Kutus villa, I started to develop marks all over my body. They would get worse after each night sleeping in the bed - an obvious sign of bed bugs. The floors had bugs all over them as pictured. When we made a complaint about the marks on my body and the bed, we were advised that it would be cleaned with brand new sheets. The claimed new, changed sheets were yellow, stained and with evident brown stains (squished bugs). At this point, given the unacceptable service and cleanliness of the Villa, we booked a flight home and requested a refund for the remainder of the booking. We left the villa (and provided evidence of our flights to the Villa) on 25 December 2022 even though we were meant to stay till 2 January 2023. We have been trying to contact the Villa since this time and they are ignoring our messages and calls. They refuse to give us a refund and have not once apologised for this experience. Disregard any excuse they may provide as a response to this review - prior to this we mentioned we had a family emergency due to the storms in Melbourne however it was less serious than first communicated so we decided to continue our stay until the above events started occurring. This review only let us post 4 photos, please see google drive link for more images to evidence the above before you decide to book with this Villa - including photos of the room, bed, body bites and ignored messages and calls by Villa management - https://drive.google.com/drive/folders/18NcMIoLssKXfyiacjNlnjlxPOJocugOP

Do not stay here. It is dirty, and the owners are unresponsive to customer needs and requests. They do not share photos of the toilet and bathroom for a reason, they are stained and yellow. We stayed in another villa in Ubud for one week before this villa with no issues - everything was perfect. After a couple days in Kutus Kutus villa, I started to develop marks all over my body. They would get worse after each night sleeping in the bed - an obvious sign of bed bugs. The floors had bugs all over them as pictured. When we made a complaint about the marks on my body and the bed, we were advised that it would be cleaned with brand new sheets. The claimed new, changed sheets were yellow, stained and with evident brown stains (squished bugs). At this point, given the unacceptable service and cleanliness of the Villa, we booked a flight home and requested a refund for the remainder of the booking. We left the villa (and provided evidence of our flights to the Villa) on 25 December 2022 even though we were meant to stay till 2 January 2023. We have been trying to contact the Villa since this time and they are ignoring our messages and calls. They refuse to give us a refund and have not once apologised for this experience. Disregard any excuse they may provide as a response to this review - prior to this we mentioned we had a family emergency due to the storms in Melbourne however it was less serious than first communicated so we decided to continue our stay until the above events started occurring. This review only let us post 4 photos, please see google drive link for more images to evidence the above before you decide to book with this Villa - including photos of the room, bed, body bites and ignored messages and calls by Villa management - https://drive.google.com/drive/folders/18NcMIoLssKXfyiacjNlnjlxPOJocugOP

love the big swimming pool, they almost have everything what you need, the location super quiet, big size bathroom.

none

the pool

the location was quite far from central Canggu

The staff were very helpful and assisted us checking in quite late at night. The pool was clean and the villa was nice and private. The villa was spacious and had everything we needed.