Localização

Fiquei 3 dias sem toalhas de rosto (pedindo todos os dias na recepção para colocarem). Café da manhã fraco. Preço caro pelo que oferecem.

Suíte ampla e confortável! Café da manhã maravilhoso! Linda vista da praia de Ponta Negra! Limpeza nota 10! Tivemos um problema com o ar condicionado no dia de madrugada e passamos calor porque não quisemos trocar de quarto naquelas horas. O ar condicionado parou de funcionar! Trocamos de quarto e não nos foi oferecido "up grade" de quarto como compensação pela noite mal dormida. Um ponto negativo que deve ser levado em consideração por idosos e pessoas com dificuldades de locomoção é que o hotel fica na parte alta da praia de Ponta Negra, o que dificulta o acesso à praia, principalmente na subida!

Ar condicionado com defeito. Acesso difícil à Praia de Ponta Negra! Xampu e condicionador num único produto. Isso é péssimo para os cabelos! Um hotel desse porte deve oferecer, no mínimo: sabonete líquido, xampu e condicionador!

breakfast, location and friendly staff

Could hear neighbor in the up floor scratching a chair. At the end was informed about an optional “Turism” fee that I wasn’t aware beforehand.

pool area and breakfast

hard walk to the beach

A very comfortable hotel with a great location. Our flight had been delayed by two hours and the staff was very friendly and accommodating to our needs. Highly recommend.

location next to the beach and very comfortable room

nothing

Room very large and clean, as well as the bathroom. The comfort in the room was excellent (king bed). Good the breakfast. Honourable mention for the staff: even if some of them don't speak english and sometimes the communication was not so easy, all the people of the stuff were fantastic and very kind in satisfying our needs

nothing to say

very good location ,confortable bedroom very nice staff always ready to help you

it’s very new inside and clean! The breakfast was really good and the location is really good. There are a lot of walking distance restaurants around. I’ll definitely come back.

all amazing

When the hotel know they were on Honeymoon they treated my friend so well. Excellent experience

Nothing

The bed was comfortable.

Bathroom by the swimming pool was awful. The traffic noise even in the highest floors could be heard. breakfast was not excellent. Could be improved both in the choices and serving.

service room expensive.

everything it’s very nice