Quiet location, view of the volcano, hot and cold drinking water always available. Loved the staff.

No clock/radio, the shower head was messed up, the cr floor didn’t drain well, not much ventilation, needed some air freshener.

4 bed

Smell in the room

It's clean. But that's it.

I booked a double deluxe room for me and my wife. The front desk staff told me it's a twin room. I showed her my confirmation details, she insisted they were the same. We know they're not, but we obliged. The elevator floors are problematic. See it for yourself. The standard room (for the driver) was so cramped and there was no window. (This one is hilarious) They provided packets of instant coffee, creamer and, and sugar beside the cups and bottles of water. But there's no heating pot provided. The main lobby door is always locked. You have to wait for the staff (sometimes kids) to open it up for you. Not enough parking spaces. But yes, it's really clean and the beds are somewhat comfortable.

The staff are lovely and helpful

Location is convenient, near transportation, convenience store, helpful staff

Our room had a weird layout, limited options for breakfast (we did not avail of breakfast even if it was included in the room reservation)

Location and the place was still new.

No restaurant inside, no fridge anywhere.

location

basic room, no window, noisy air con, not as per the guide listing

It's close to Tourist spots, overlooking Mayon Volcano, very accommodating staff, very clean rooms.

The bed is sagging, there are no hooks/towel bar in the bathroom but very minor issue.

Spacious room and relatively quiet. Pillows are.comfy too! Staff are efficient and friendly as well.

Takes a.while for the room to get cold.

Deafening AC, mattress sags in the middle when you lay down, cockroach welcomed us in the toilet when I opened, front desk not helpful when I complained about the deafening AC sound.

The staff are very accomudating and the rooms are great and specially the bathroom the best

parking are small

No transport service to airportdamet

i like that the staff are very accomodating

i just find the property nice and clean, but i think you can improved more of the interior cos it dont match. ty!

Very comfy place to stay and very clean place.Once you check in here you can experience a good stay and the staff are very nice and accomudating.I highly reccomend this place to the traveller like me.

Everything was good!

The rooms are very comfy and clean the staff are very nice!!!👌👌👌

Nothing

I have no complaints. Everything’s good!!

It was only our preference but no clothes rack

Location

almost everything