La increíble arquitectura y la amabilidad del personal

La habitación no contaba con aire acondicionado y el estándar tecnológico es bajo (la televisión era muy antigua)

Localização boa. Vista incrível. Café da manhã regular. Sauna.

Piscina pequena, só vale se não tiver mais do que 5 pessoas. Estacionamento com vagas, porém limitado.

Struttura datata, ma molto accogliente e con iuna vista stupenda. Posizione ottimale per godersi il centro di Castro senza dover usare l'auto. La colazione è più che soddisfacente e il personale diurno gentile e professionale.

La colazione dalle 8.00 la domenica. La reception per il check-out non prima delle 8.00 la domenica. Il pos per i pagamenti non abilitato al pin e la difficoltà a saldare eventualmente il conto in contanti.

Las vistas y la ubicación.

El Spa podría mejorarse. Las instalaciones deberían renovarlas, el sauna húmedo no estaba funcionando.

Ubicación buena, la señora del aseo un amor

Habitaciones mal olor, mala voluntad para calentar un colado de bebé La piscina muy pequeña y sucia; spa chiquísimo

La vista comodidad y personal atento. La cocina excelente todo a punto y rápido

Falta de ventilación en piso 3 y 4 mucho calor en verano

It’s a wonderful place. It had everything I was expecting and more! The people are so nice and the place was very beautiful and peaceful, can’t imagine coming to Chile without visiting Castro, Chiloe! Thank you so much for the great experience!

Excelente atención, buen desayuno, habitaciones limpias, comidas en el restaurant muy ricas. La ubicación.

Entiendo que por la Pandemia el Hotel esté falto de mantención en lo que respecta a pintura, no es que no me haya gustado, pero puede mejorar. La iluminación muy baja.

La vista, el restaurante.

Nada, todo bien.

El desayuno y la atención.

No tiene ascensor, pero sólo son 4 pisos.

Buen desayuno. Un día cenamos en hotel y comida estaba muy buena y a un precio razonable. Buena vista de la habitación.

Habitación pequeña, muy antigua en general, especialmente el baño. Toallas muy viejas. No hay ascensor en esa parte del hotel. En la noche, ladraban perros del vecindario.

La calefacción en la habitación fue excelente. Afuera con lluvia y viento, y nosotros en la habitación de polera y pantalones cortos. El desayuno es bueno y variado. Me encantó la vista (sector nuevo del hotel). Mejor relación precio calidad.

El sector es céntrico y, en general, seguro pero no me gustó encontrarme con personas bebiendo en o pidiendo dinero en las calles cercanas al hotel. Quizá es algo propio del centro de una ciudad.

Las habitaciones Junior suite son las nuevas y están en perfectas condiciones. Desayuno correcto y personal muy amable. Lo recomiendo

Todo bien

La atencion y en general todo

This hotel is something of a landmark, loved by architects for its striking design. The public areas are indeed impressive, with wonderful views over the bay (rain and mist permitting). Staff were friendly and helpful, and there is onsite parking.

Sadly, our room (in the original building) didn't really match this standard, being very plain and basic, with depressing decor. It was clean, with a reasonably comfortable bed, but not somewhere you'd want to spend time other than for sleeping. The plumbing was also rather unpredictable, with our shower swinging between cold and scalding for no apparent reason. The breakfast was ok, if rather unexciting.

Beautiful view on the water. Excellent location. Comfortable bed. Friendly staff.

The view was great, but the bar across the street very noisy till 3or 4am

nice room and view

They committed to preparing a breakfast to go and didn’t do it

Sauna and pool facilities

Room was a bit small and had no air conditioning. Also the hot tub was broken

Bonito hotel y agradable ambiente. La piscina temperada y el spa super limpios.

Nothing

we couldn’t stay at the property- the only reason to stay it was to spend the afternoon at the Spa (heating pool) and it’s was closed. They didn’t tell anything until we arrived. it’s was so disappointed. We cancel and book another place- it’s was so much better! thanks for nothing-

the location is very good, staff very helpful and most spoke English, breakfast good and plenty and it has a nice clean spa with free use of sauna, hot tub (outside which is lovely) and steam room and pool. My room in the old building at 4th floor had a nice view to the sea.

Sadly that room also was extremely noisy at night as there was a dicso/bar across the street, the dogs barked all night and the birds also never stopped ha ha...the room is quite 'tired' from the furniture and needs renovation. had two beds but they were both very small and not great. Staff offered a room on second floor for more quiet but then I would sacrifice the nice views...