Location, free and central parking, the towels, wifi. Nice Clean sheets Breakfast, (although we were not advised by reception and only discovered on asking,).

The lumpy pillows, not one english tv/news channel, mouldy shower curtain. The room and common areas were very tired and could have easily been improved at no expense with some TLC.

Perfect location - right on a large square

The management was really unfriendly - that’s unusual for hospitality and incredibly unusual for Italians.

Very lazy staff

The only good thing is the location

Dirty rooms, really old

Super strategic location, walking distance from the harbour, right in the center of historical city of Portoferraio, and surrounded by many restaurants.

For some people the room might be too small or too simple, the small room have fan, and the bigger room portable air conditioning.

This hotel was a pleasant surprise. We were a little concerned because of the reviews, but we had no choice, it was the only room available in Portoferraio at this time and our more expensive, highly rated, tiny, white boutique, B&B was booked. We had to move. Our room, at this hotel, was large with a high ceiling, a tiled floor and a large wooden window that opened to an excellent view of the piazza. The room had character - it was the real deal - made even more potent that the Wi-Fi password ended in 1941. We could have stayed here all summer - if only they had provided us with a kettle and refrigerator.

Weak WiFi. The room could have been cleaner especially the lamp hanging from the ceiling. We felt forced out in the morning so housekeeping could clean. The rusty chairs on the outside veranda needed cushions. The reception staff were not friendly.

The location is in the middle of the Old Town so walking to shopping, sites, ferry, beach and restaurants. The staff and family are very attentive and helpful. They helped book my return ferry with an amazing discount. The air conditioning is strong.

Double pane windows would help with the noise. The early check-out.

very nice Hotel with an atmosphere of a hostle. The breakfast is simple but its nice to sit on the terrasse with a view on the old town. It takes 15min to walk to the ferrys. The old harbour ist just 100m away.