Poorly maintained, shower dripping constantly, peeling paint, front door won’t open, dirty edges around especially the bathroom, mould, bed uncomfortable,

Breakfast was make your own from ingredients supplied which was fine. At least ground coffee was available. The owner also supplied lactose free milk which is rare and welcomed. The bed was very comfortable and the shower hot. Our host Emma was very friendly and helpful. Meals at the Pub were much better than the usual pub fare found in country towns.

The bathroom was downstairs while the bedroom was upstairs - not insurmountable, just a bit inconvenient.

Good communication from hosts, generous continental breakfast provisions, delightful building.

Our last night of travel was super ,great beds,clean and light breakfast supplied

Only thing may be with 6 adults and having only one bathroom downstairs

everything

stairs

We were really happy with all aspects of our stay. Our hosts couldn't have done any more for us, they were very friendly, welcoming and helpful. The accommodation was beautiful and very well located. I loved looking out the upstairs window at night, across the water. I could have been anywhere in the world!

beautiful building, amazing surroundings and outdoor areas available for use. very cosy and comfy interior. super friendly owners with gorgeous dogs

salt and pepper shakers were empty :( but everything else was great

The location and the history of Customs House is excellent. The owners have clearly spent a lot of time and money seeking to create a wonderful guest experience, including a wonderfully clean property, good kitchen supplies and comfy beds. The quality furniture, bed linen and cleansiness of the house are stand out features.

I would just suggest some old-fashioned wardrobes, or coat racks/stands (somewhere to hang jackets and clothes) in 2 of the 3 bedrooms. We sort of lived out of our suitcases, which was fine with us. :-)

Age and location

Cold more heating in bathroom

We returned to this property because of its history and spent another lovely night. Definitely worth staying here if stopping in Port MacDonnell

The stay at Customs House was lovely. A beautiful seaside town that was quiet and welcoming.

Great location in a historically significant building. The bed was king sized and comfortable. We enjoyed the log fire, and the bedroom heater is very effective. We enjoyed a meal at nearby Periwinkles. In addition there are cafes, a hotel, seafood sales, a mini mart, library and museum all within 200 metres. And its near the jetty, fishing wharf and coastal walking paths.

Breakfast provisions were meagre but we were able to supplement them at the close by supermarket. The fridge was not cold! The towels stayed wet in the bathroom all day.

position and chatacter

nothing

large and very clean. kitchen facilities great, good breakfast provided. comfortable beds.

steep stairs , ok for us but maybe difficult for elderly or young children.