very comfortable. have swim pool & sauna. great location to enjoy Berchtesgaden beautiful nature view.

My room is on outbuilding. Outbuilding is too far to reception & hotel restaurants, and need to go via many stairs & elevators.

This is a very high quality hotel in every way. it is centrally located with fabulous views. The restaurant’s are excellent as are the wellness facilities. The staff is highly professional.

Location perfect, food amazing, super comfortable.

Very well maintained and run. Super friendly staff that really paid attention and made our experience feel personal. Absolutely beautiful location that offers something for everyone. Great food and facilities. Our little one loved the rooftop jacuzzi and we were able to use the babysitting services and also enjoy a massage and the saunas.

The water temperature in the shower was inconsistent. The room seemed to lack ventilation. it got hot and stuffy even with the window open in the winter.

Great location in the middle of town and Christmas market; great facilities and superclean food was very good and buffet was outstanding so was the friendly service

quality

nothing

Breakfast was excellent Location is stunning Hotel staff and facilities were grest

Breakfast buffet was huge and the staff were the best of the hotel

For a 4 star hotel, some thing just felt off. Main issue is that the A/C was turned off for the season. Room got very hot during the night. Some staff (night restaurant and some front desk) seemed a bit of as well.

The breakfast is fantastic! Nice selection of cheeses and very good rose! Panoramic restaurant and the pool is really nice. The hotel is great for children as well - nannies are available and there is a kids club

none

Location with all the amenities and the staff.

We couldn't sleep comfortably. The mattress was not comfortable at all and on top of it the room temperature was very hot and uncomfortable.

Hotel has the family approach, but with the necessary professional standard. Breakfast exceptional, the room was generous and very clean, and the location is the best you can get in Berchtesgaden (right in the middle of the town).

There is not anything in particular which we did not like. The hotel can be noisy from the outside sometimes, due to the location in the middle of the town, but this is generally not an issue, as it may only affect the traveller after a long journey.

breakfast, spa and swimming pool, rooms, location

Swimming pool, room, facilities

We had to sit down at a fixed table for breakfast everyday,. Which I don‘t like it. I would prefer to choose the place myself and could change it another day

Nice staff

Breakfast buffet was Amazing Never saw a vegetable juice press in a hotel buffet

Everything was just Great!

Great and varied breakfast, the staff was super friendly and helpful, the kids club was really nice and well prepared and the Pool and Spa facilities were great. We only ate at the restaurant on the ground floor and the pool bistro and everything was delicious.

Staff were exceptional.

friendly helpful staff. location. lovely hotel. fab bar.

all of it. staff is incredibly well trained and cordial.

nothing