I would honestly say that the only pro of this property is the location and its proximity to the restaurants, ski busses etc.

This is not a 4 stars hotel under any circumstances. first of all, the staff are very unprepared for absolutely any questions you might have. Except one of the ladies that was at the reception at the time we arrived, all the others that we had dealt with were absolutely lacking the basic customer service skills. They advertised breakfast to be until 10.30 am, however, when we went at 10 am, we were told it had finished and after I showed the the proof that it says 10.30 their response was that “they weren’t aware of that” also, they were vacuuming whilst people were eating??? The SPA- they claimed they were fully booked for all massages but the rooms were all empty 3 days in a row with no people receiving any treatments. They do not have room service? A 4 star hotel with no room service apparently but falsely advertised in one of their photos on booking. The bar service should close at 11 pm, however when we wanted a drink at 10.30 pm and there was no one to serve us, the reception told us that “maybe they decided to close early tonight” This is beyond absurd and if you expect a nice stay, then I would not recommend this hotel at all. mediocre at best, 3 stars highest. They advertise to have a games room, yes but you had to pay to play mini pool or darts(which were broken) the reception had no clue about the link they sent us regarding the Cham pass offer and when I asked them, they told us that, yes you guessed it right- they don’t know

Emplacement satisfaisant. Parking facile d accès. Accueil sympathique. Restaurant de qualité et convivial

Rien de particulier

Friendly, convenient location

The facilities were good for their purpose but I didn’t need it like spa, swimming etc which is price for it. Since I didn’t need the cost was high for me. The lights were not fully lid specially corridors. There were pumps at door entrances if not careful one coulis fall badly !!

location and lobby

the rooms werent that clean( carpets ) and toilets not very convenient

Utmärkt frukost på hotellet, precis allt man behöver. Mycket mysig och förvånansvärt (för mina barn som var där första gången) stor stad med ett väldigt brett utbud av restauranger, shopping och bekvämligheter.

Nackdelen med ett utspritt skidområde är att man måste transportera sig till backen varje dag, men skidbuss eller ha tillgång till bil. Eftersom vi hade bil så fungerade det bra, men det är ändå några obekväma moment extra jämfört med att ha ett hotell/plats med ski-in/ski out.

Pool, Sauna, and hot tub were nice. Breakfast was good and dinner was delicious.

hot tub was too small to accomodate the demand for it while we were there

Les zones comuns, el Personal, sobretot la noia catalana de la recepcio, el tamany de l’habitacio.

No hi ha llum a l’habitacio. Una pena perque és molt maca però si estas més d’una nit has de biscar les coses amb el mobil. El bany no te espai per deixar les coses, hi ha un prestatge sota la pica i és incomodo. L’aigua de la dutxa no te presió.

L’emplacement

Rien