very clean and staff were polite and pleasant, the Jamaican breakfast was cooked fresh each morning and they were happy to accommodate slight changes to the menu. On our wedding anniversary they set up the table to make us feel special for dinner

We have stayed at the palace over 7 times

The standards from the staff were poor no line management or co-ordination since the manager Simone left the establishment the own needs to reorganise this was the worse visit we had we will not be staying here again unfortunately

Das Jamaica Palace ist ein besonderes und wunderbar ruhiges Hotel mit sehr freundlcihem Personal. Es erinnert an eine Villa aus der Kolonialzeit. Alle Räume waren sehr sauber und auch die Außenanlage war super gepflegt. Die Zimmer hatten eine sehr angenehme Größe, waren absolut sauber, die Bäder habe alle über ein sehr gutes Abluftsystem verfügt, so dass nie Feuchtigkeit in das Zimmer gezogen ist. Auch wenn das Jamaica Palace keinen eigenen Strand hat liegen einige wunderchöne Strände in direkter Umgebung und sind mit dem Auto in wenigen Minuten zu erreichen. Ein eigenes Auto sollte man bei einem Aufenthalt in Jamaica Palace haben, da man so am angenehmsten die Umgebung und die wunderschönen Strände erkunden kann.

es gab nichts negatives.

Excellent choices and quality for the breakfast menu.

Fairly decent property, nice breakfast and staff.

It was a bit pricey for the room I was given. I think the place could do with an upgrade.

The hotel has an amazing palace like structure, with well trained staff and large rooms. It is close to Port Antonio downtown (about 10 minutes by car) and 5 to 10 min alway from Frenchman's Cove Beach and Blue Lagoon spot. Taxis and other transportation options (such as vans) pass by in front of the hotel and they stop for you there, if you ask, making the location quite good. It has a great view and a beautiful garden, where you can have breakfast contemplating the nature.

The bathroom could be improved, with more pressurized water and height of the shower. There's no elevator, so if you stay in the first floor and have large luggage, you have to take them by stairs. Staff can help you (but they expect some tips).

Running hot water & ambience

Was asked to checkout even though was intending to stay another night and staff inflexible.

Staff were friendly and helpful. Good size rooms, clean hotel. Grounds and pool are clean and well kept.

The hotel would benefit from an upgrade. Needs a lift to improve access for all abilities. Also tea/coffee making facilities needed in rooms. I would have liked some evening entertainment.