Frühstück war super ... Aufenthalt war top ... wir kommen wieder!

el hotel es de categoría, la habitación es amplia, hay parking en el establecimiento.

los precios del parking y del desayuno. además no está cerca de lo más tradicional de San Sebastian (hay que caminar media hora)

Ease

Slightly out of old centre

Sehr schönes Zimmer, ein herrliches Bad mit Handtuchwärmer und ein phantastisches Frühstück, was keine Wünsche offen lässt 😊

Habitación amplia y cómoda. Tranquilo y cerca del centro.

Una estancia excelente, personal muy atento y educado, buena ubicación y las habitaciones amplias y limpias, además tienes cafetera para hacerte café si te apetece como gentileza, infusiones, agua y cubiertos individuales.

Por el precio que tiene el hotel, creo que deberían ofrecer el parking gratuito.

Cama, ubicación(cerca funicular Monte Igueldo), facilidad para aparcar en los alrededores

Nada

Great location - in a suburb within walking distance of a lovely beach. Some local restaurants close by. We chose to eat in the hotel as we had our pet dog with us. Dogs are allowed in the bar and also can be left in the room if you eat breakfast or dinner in the restaurant . A dog bed and bowls were provided in the room. We thought the charges for food and drink very reasonable although the charge for breakfast was quite steep. Food in the bar and restaurant very tasty. Friendly reception and waiting staff. Comfortable room.

The charge for parking.

Habitación amplias con camas king size. Baño amplio con grifos termostaticos. La insonorización es perfecta, ningún ruido de trafico ni similares. Limpieza excelente. Bar del hotel muy bien. Desayuno al estilo NH, muy variado y de calidad. El garage amplio. Los locales de alrededor estupendos. Fácil conexión con el centro de San Sebastian y Gros. Ondarreta a tiro de piedra. Repetiria.

El desayuno a 19€ nos parece algo elevado. Tras la primera noche nos cambiaron de habitación, de la primera a la tercera planta, en prevision a un "evento" en la entreplanta que podría molestarnos. El cambio nos incomodo (mínimamente) pero nos quedamos con la prevision del equipo de recepción dado que viajamos con una niña de 3 años. Aun así, no sentimos ni un solo ruido.

Poder alojar a mi mascota

Great location and room size and comfort,parking available on site ,excelent breakfast buffet

Lack of air conditioning control

The hotel is located in a very pleasant part of town. 5 minutes walk from nice cafes and restaurants. 10 minutes walk from the beautiful beach and 30 minutes walk from the wonderful but hectic old town.

The room was great in all respects except the sound insulation was very poor to the extent we could hear the television in the adjoining rooms. In our room this was a major issue.

hotel bello staff preparato e cortese

Location room and food all fantastic

Weather

Location is one and only positive aspect of the stay.

Check-in is a time when a travelers foot is about to cross finish line. Why on earth check-in team is complicating the process: booked 2 double rooms for 2, somehow booking passed info to the hotel that in each double room there will be one guest. My rate included complementary breakfast. Okay, the staff saw that 2 breakfast are included and mentioned that I need to pay 2 extra breakfast. After 5 minute long discussion of “let me show what you booked/ let me print and you seee your reservation/ it will be necessary to pay more”, ended up with “there will be 4 breakfast included in initial paid price with no extra”. This line is what a traveler wants to be on a point of arriving to the hotel - all issues solved quickly with no unnecessary wording and discussions. Housekeeping department- do you work ? Please, it is a disrespect to have dirty toilets in the lobby and it is an absolute disgusting thing that there are no clean glasses next to welcome water, which is surrounded by dirty glasses.

the staff was lovely and as with all NHs the hotel was wonderful value for money

the hotel is looking a little worn now

Very comfortable

Payed parking…

Nice, practical, few very good restaurants just near

Staff was helpful and location was 35 minutes walk to historic city Center

The money paid was high enough to include breakfast but didnot.

the rooms were very nice and the service very professional.

the only thing to improve is that while taking a shower there are water spills all over the bathroom

Comfy beds and good breakfast

The evening meal at the restaurant was superb and very good value

The cost of parking a motorbike was more than anywhere else we stayed, which was disappointing

comfortable bed with sufficient pillows. very good breakfast. Value for money.

I lost my jacket in the property but unfortunately no one turned it in to the front desk.

Nice location to stay for walks and access

N/A