Parking at the hotel was pleassant. The lady from the nightshift was kind.

We had no hot water so we couldn't take a shower. They were not able to fix it. Next morning the new shift said, you had could do it in the morning. Is was an un polite discussion.

The hotel is very well located in the beautiful old part of Troyes. Easy walking distance to sights and restaurants. Breakfast was very good. The underground carpark with direct access to the hotel was a real bonus

Maybe the view from our window.

great location in centre of historic town.

don't attempt to drive to entrance and unload, it is not possible. go to garage and unload. use the lift to arrive at reception.

2nd time we stayed here as dogs are allowed and it's a very central location, we recommend this hotel.

Excellent parking and location. Staff very helpful.

Decoration in room tired and needs updating.

good location

car park we have a 4x4 Range Rover the car park is full of little kerbs nightmare getting a large car in and out no real need for these kerbs

amazing location . we parked on the street nearby too

as it says needs updating . however it’s a lovely hotel with lovely staff

Very nice staff who made my dog and I welcome, great location and the parking made life easy.

Mattress was so old that I felt like I would roll out of the bed. Also there is no dinner option/room service on Sunday nights. I went out with my dog and found a lovely restaurant but after a long day of driving I would have much preferred to have dinner in the hotel.

Great location in the Center of the old town. underground parking right beneath the hotel. Very clean and comfortable. Staff and breakfast was great and the old town is beautiful.

excellent location and convenient car park

the rooms are a bit boring

great location and parking

absolutely filthy, not worth the price. cigarette butts in the flower pots, dirty floors, moldy bathroom, dirty floors, shower had body hair from previous guests

Charming property in the heart of Troyes. Plenty of restaurants, bars and shops within a few steps from the hotel and yet the rooms are very quiet. The front desk staff was very friendly and helpful. The private parking was very useful, especially considering the location. The jacuzzi situated in a medieval cellar was a great experience and totally worth the price. I would definitely book this hotel again.

The room was a bit small but it's reasonable considering the age of the building. The breakfast is a bit pricey for what it is so we decided not to take it

amazing all around. made us all including our little dog so welcome we will return for sure

location fantastic

bedroom a little basic but ok

Location Staff Room quiet with good air conditioning

Carpets needed cleaning Wi Fi not great

The location, which is in the heart of Troyes, with underground parking. Good breakfast (extra cost). Elegant modern reception in an old building.

The room decor and flooring was tired and hot water very slow to come through to the shower.

location

toilet flush carpet marks

Great central location. Very helpful and friendly staff. Nice breakfast in a lovely breakfast room. Car park right under the hotel

Like many hotels in France only one U.K. channel in the TV and no access to Netflix or similar.

Fantastic location. Right in the centre of everything. Couldn’t fault it . The staff were excellent and very helpful with everything we needed. Would definitely recommend and stay again.

Excellent choice for Gluten Free. Perfect situation. Very friendly staff.

Great central location.

We travelled with several bags and it would have been be nice to have some assistance with taking it to our room.