Ontime service

No AC in the lobby area of the cottage

I came during a time when there was torrential downpours and road collapses . My driver wasn’t able to make it to the hotel but the hotel staff came through difficult conditions to get me and carried my luggage a distance to their vehicle. Once there I was treated like a king. The general manager was great and we had great discussions. His staff was very nice and helpful and you can tell they as well respect him very much . Big shout out to Vijay, thanks my man ha ha . To you all, thanks for a memorable stay !!!

Nothing

The location was good, the staff, especially in the breakfast restaurant and in the garden pub were very friendly. The Renest is fine - we would go there again.

The whole Manali 'Valley of Gods' is extremely dirty, everywhere. It needs a proper clean-up, and a plan to keep it clean. Road driving is shockingly reckless, and drivers are continuously honking in this beautiful town of the Himalayas, where one would expect some sense of respect for nature. Soon, no more international tourists will come, because of the omnipresent dirt and the noise.

The property staff is very rude and many things were not working, we told the hotel staff on first day of our arrival but still no action was taken. it was the worst hotel of my life.

the location is on road. the hotel is very nice and great property

the food is extremely costly… it should be considered and prices should can be better…

Staff were extremely helpful & friendly. Food was very good as well, breakfast & dinner. Room was comfortable & well heated Thank you very much to the restaurant manager who looked after us.

Expensive transfer to the airport

Great location with hospitable staff, clean rooms and really good food. Buffet food was worth every penny! The staff was very cooperative and the room services were also very swift. The property’s proximity to most of the tourist hotspots in Manali, makes it a great value for money. Major shout-out to the staff for decorating our room for my partner’s birthday as a complimentary service. It was a lovely surprise and we would like to convey our heartfelt thanks to the staff for the same!

We were really looking forward to a spa at the property after our hike, but unfortunately the facility wasn’t available at that time. However, it did not cause us any discomfort as such. We were able to relax really well in the warm and cozy room with a fireplace and view of mountains and the Beas River.

The location the rooms and the ambience and more to it were the friendly team members of the hotel

The spa massage is over rated and not up to the mark