Kind and helping girls on the reception. Bed was comfortable.

Small room and no air-condition.

The facilities are terrible. We arrived on July 6 for the Exit festival, so we hoped to have some sleep before the start of the festival. The good impression from the reception was utterly ruined when we opened the door to the room. The bathroom is terrible. The plastic on the ceiling has enormous gaps. The shower is very "tired" and the paint wasn't replaced for ages. The lamp under the mirror was shuttered in some places. The main room is very unclassy (the walls are dirty and very dirty, the TV had some spots). The decoration between the walls and the floor had huge gaps. In addition, the blankets were without a duvet covet and even had some small drops of old blood In addition, after two hours, we received a call from reception and we were asked to move to another room because after I used the toilet, the level below us was flooded with water. So it's definitely the worst hotel in my entire life

The only positive thing was the kind staff (two women at the reception).

Honestly we do not know how the place can still be functioning. We do not have high standards when in comes to accommodation and this one is just not cutting it. There was literally water coming out form the bottom of a toilet every time you flused it.

Great location in the centre of the city, a very friendly receptionist, business corner with a computer for the guests, excellent breakfast, possibility to safeguard my bike overnight

The hotel had its heydays in the past, but sill ok. The main trouble was the lound live music playing till 2am in the yard of the hotel. Well, Saturday night, but still...

Location in the centre.

Room very spacious, with toilet amenities. Location very central in the center of the city, at the moment problems with accessing by car, but hotel resolved it efficiently. Car parking secured with cameras. Pet friendly hotel.

The building itself is very old and would be good to renovate it.

Ladies at the reception were lovely and helpful. I booked single bed room and I've got double which was nice surprise. The hotel needs renovation as it is outdated, but as it is in the great town center location, it's worth staying.

Room cleanliness was poor. Hairs on bed sheets and dirty toilet seat. Most of the room sockets are already in use. As it was a weekend, the noise coming from outsides club was really loud. The breakfast is not worth the money. It didn't look fresh and the choice of food and drinks was poor. It's not worth paying money for the breakfast.

Great location, right in the centre of Novi Sad. The hotel is old but the rooms, beds and facilities are excellent for the price.